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intel dual band wireless ac 7260 problem

Anonymous
2019-05-16T21:26:07+00:00

I bought this card for my Dell Inspiron 1521 laptop early last year when a Windows creator's update caused my original WI-FI card to no longer work.

Back then I tried this one and it had the problem of showing no WI-FI networks even though I am 5 feet from my router which my cellphone picks up just fine.

I tried all suggestions I could find online back then and nothing worked.

Just now decided to try again since it's been a year with several updates and feature updates having been done throughout the year thinking Microsoft would have fixed the Windows problem causing this card not to work, but I still have the same exact problem.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-06-22T20:12:39+00:00

    I'm done trying to make a Windows 10 compatible WI-FI card work in Windows 10 with the proper Windows 10 drivers.

    Whatever Microsoft screwed up in the creators update early last year that screwed my original wi-fi card and made this one to where it won't work, is still not fixed. They have had a year at least to fix it and no fix.

    With the latest Windows 10 driver which was released late last year, the device fails to start and gives Code 10.

    With the previous driver (may be a basic Windows driver) the card does work, but whenever I try to connect to a network (if it shows any) I can see device manager refresh as though I did a manual scan for hardware changes and it of course causes the attempted connecting to fail and usually reverts to showing no WI-FI networks at all even though I'm less than 6 feet from my own cable modem with built in WI-FI.

    Troubleshooter is just as helpful as it's always been as it identifies it as a driver issue even though it cannot be that.

    I would love to see Microsoft make a troubleshooter that identifies the actual problem as in what specifically is the exact failure AKA verbose results for those of us who can fix computers. A simple message of driver issue isn't enough.

    The only thing I can think of is all the extra unnecessary WI-FI stuff they added during that creators update is what's causing the problem. Reason I say it is unnecessary is because my WI-FI was working just fine before that update.

    Then again it seems like most Windows problems are caused by unnecessary things added or changed by an update.

    Oh also Bluetooth functionality of this card is not working either even though the proper driver is installed.

    Not exactly sure how the bluetooth works unless it requires something the 2009 Dell's WI-FI card slot doesn't have.

    It also just identified the problem as a router or access point problem, but I just checked and my desktop and phone connect just fine.

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  2. DaveM121 871K Reputation points Independent Advisor
    2019-05-16T21:29:54+00:00

    HJim

    There were new Windows 10 drivers (version 21.00.0) released for that WiFi card on 9 April 2019, you should download and install those form the Intel Website:

    https://downloadcenter.intel.com/product/75439/...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    .

    5 people found this answer helpful.
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  3. Anonymous
    2019-06-22T19:27:41+00:00

    Just now got the chance to try this.

    Will restart and reinstall the WI-FI card and report back if it works.

    1 person found this answer helpful.
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  4. Anonymous
    2019-05-16T23:39:30+00:00

    Just tried that and same thing as what happened last year.

    Showed wi-fi networks and upon trying to connect to mine it said could not connect then went back to showing no networks.

    Here's what I get.

    Upon a creators update last year I got all those WAN listings under wireless adapters when before they were not there and apparently weren't required as the original Wi-Fi card worked without them.

    Also the bluetooth function does not show up, although given this is a 2009 laptop I don't know if it supports bluetooth on a Wi-Fi adapter.

    1 person found this answer helpful.
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  5. DaveM121 871K Reputation points Independent Advisor
    2019-05-17T06:20:54+00:00

    Hi Jmcinvale

    Try this driver to see if it will load on the Microsoft Wi-Fi virtual device . ..

    https://www.microsoft.com/en-us/download/detail...

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