Hi. I would like to ask how to format my HP with Windows 7 Ultimate? I no longer have the hard copy of the key, but when I check it under Computer, Properties, it lacks digits. And by the way, my DVD Drive is not reading the disc too.
Your help is very much appreciated.
Have a closer look at the sticker using a LED torch and Magnifying glass.
Move the light source to different angles as there may be a possibility of making out Key if not rubbed off all together.
With the DVD Drive they do have a tendency to fail.
Check with some other DVD`s to see if they read.
If they do it may well be a damaged disc which it could no longer read.
