Volume stays at 100% even when I set it lower

Question

Volume stays at 100% even when I set it lower

Anonymous

This problem is a bit hard to explain, but it's extremely annoying. Whenever I play audio via my Bluetooth headphones, it blasts out at 100% volume. There's a setting called something along the lines of 'Audio preferences in Devices', which allows me to set the volume for apps, but it only allows three specific ones- two of which I don't use, and the third constantly needs me to turn up/down the volume. While this audio preferences seems like a partial solution, it just softens/amplifies the sound for the three apps, and the sound will still remain at the same volume no matter where the audio slider is at for the headphones. This doesn't happen via the speakers of the computer itself, so this means it's an error that's specific to either Bluetooth or the headphones I'm using. I'm not sure what caused this, as I didn't do anything to cause it and it was working just fine until this error suddenly happened while I was listening to some music. It's incredibly annoying, so if anybody has at the very least an explanation it would be highly appreciated.

EDIT: I went to bed, and when I turned on my headphones this morning the error had stopped. I guess it just has to say "you are connected" for it to work properly, as during the error it wasn't saying it. Thanks for all of your advice, but the problem is now fixed.

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2 answers

Answer 1

Hi Rachel

I am Vijay, an Independent Advisor. I am here to work with you on this problem.

Please try these steps and check after each step. If these don't work, let me know. I will provide further troubleshooting steps.

Run Troubleshooter

Windows Key+i > Update & security > Troubleshoot > Playing Audio > Run the troubleshooter

Take actions related to Audio Driver

Windows Key+X > Device Manager > View tab > Show hidden devices > Sound, Video & game controllers > Right Click on the entry below (if more than one, then you will have to repeat the steps for all) > Properties > Driver Tab >

A. Roll Back - If Roll back driver is enabled, roll it back

B. Update - Update driver

C. Download and reinstall the driver from computer manufacturer's website - If you face issue, let me know your computer make and model?

Check if Windows Audio service is running or not

Windows Key+R > Type services.msc > Scroll down to Windows Audio > Change the startup type to Automatic > Restart computer

Check Speaker / headphone is not disabled and is set as default

Type Sound in Windows Start Seach box > Click Sound > Under Playback tab, right click on an empty space and select, Show disconnected devices and Show disabled devices > Select Speaker and click on Properties and make sure that it is is enabled > You may also check if the Speaker that you are using is set as default.

Please report back me the results so that I can advise further steps if your problem is not solved.

Source - https://support.microsoft.com/en-us/help/402699...

Answer 2

Hello, I am Ilias, I'd be glad to assist you today.

Firstly, run the Windows Audio Troubleshooter. Click the link below for a step-by-step guide.

https://support.microsoft.com/en-us/help/4026994/windows-10-fix-sound-problems

I would also want to check for driver updates for your audio drivers. It is also located in the article from Microsoft linked above.

Please do bear in mind to stick with updating drivers & running the troubleshooter. The other methods may not result in fixing the problem.

Good luck and reply with any changes.

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Volume stays at 100% even when I set it lower

2 answers