Hi, Arthur
My name is Smith and I am an Independent Advisor. I would be happy to help you today.
Try to repair your internet connection
Click Start, and type "cmd".
- Right-click Command Prompt and run it as administrator.
- Copy and paste the below one line at a time, pressing enter each time:
netsh winsock reset - and press Enter.
netsh int ip reset - and press Enter.
ipconfig /release - and press Enter.
ipconfig /renew - and press Enter.
ipconfig /flushdns - and press Enter
You could also try resetting your DNS service with the following steps:
- Press Windows Key+R and type "services.msc" and press OK.
- Scroll down to find DNS Client.
- Right-click it and click Restart.
Otherwise, see if resetting your Hosts file to default fixes the issue:
https://support.microsoft.com/en-au/help/972034...
https://support.microsoft.com/en-us/help/10741/...
Hope this helps. Keep us posted on the status for further assistance.