To clarify - it boots to the BIOS utility and then I cannot get any further than that.
Stuck on UEFI BIOS Utility
Hi all - I have a Windows 10 PC running an ASUS Sabertooth X-99 motherboard. I left it exporting a large video file from Adobe Premiere Pro for a few days; when I got back, it was stuck on the UEFI BIOS Utility motherboard screen. I tried turning it off and on a few times, to no avail. I'm able to move around the BIOS utility easily, but nothing seems to help. I have a ton of files that I need access to; I've been using a cloud backup service, but it's been sketchy at best. What can I do?
Windows for home | Windows 10 | Performance and system failures
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Anonymous
2019-06-16T19:24:38+00:00 -
Anonymous
2019-06-16T20:08:58+00:00 Hi Kyle. I'm Greg, an installation specialist and 9 year Windows MVP here to help you.
See possible fixes here: https://forums.tomshardware.com/threads/asus-z87-constantly-boots-to-uefi-bios-utility-instead-of-windows.1443742/
Enter UEFI Setup to enable CSM or Legacy BIOS.
Press "Del" when the ASUS logo appears on the screen to enter the BIOS. Press "Ctrl-Alt-Del" to restart the computer if the PC boots to Windows before loading the setup program.
If this fails then I would reinstall to avoid future problems. Follow the illustrated steps here for doing the best possible Clean Install which should get you past all difficulties as it has millions of others who have followed the steps in this link and never come back to report another problem: http://answers.microsoft.com/en-us/windows/wiki...
To create Windows 10 Installation Media (if necessary on another PC) install the Media Creation Tool and follow the directions here: http://windows.microsoft.com/en-us/windows-10/m.... Uncheck the box for Recommended Settings to choose the exact version and bit rate for the target PC only.
Insert media, boot it by powering up PC while pressing the BIOS Boot Menu Key here: https://www.sysnative.com/forums/hardware-tutor...
If the media won't boot you may need to enter BIOS/UEFI Setup (pressing key given in chart in link above) to turn off Fast Boot or Fast Startup first.
Choose the boot device as a UEFI device if offered, skip the Product Key screen and choose your licensed version only if offered. On second screen choose Install Now, then Custom Install, then at the drive selection screen delete all partitions down to Unallocated Space to get it cleanest, click Next to let it create needed partitions and start install - this makes it foolproof.
If you have files that aren't backed up you can use the same bootable media to try to rescue your files using this method: http://answers.microsoft.com/en-us/windows/wiki...
You will get and keep the best possible install to the exact extent you stick with the steps, tools and methods in the linked tutorial. It's a better install than any amount of money could buy and a great learning experience that will make you the master of your PC because you will learn everything that works best and how to apply it with your own hands.
I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.
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