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Windows Media Player Not Applicable

Anonymous
2019-05-14T01:16:34+00:00

I am downloading the correct version, but it still keeps saying it is not applicable.

Windows for home | Windows 10 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-05-14T07:48:55+00:00

    Hi Aim

    My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

    The Media Feature Pack is only available for Windows 10 N, K and KN editions. You are not running any of those.

    If you need to install Media Player, try this step.

    Click Start > Settings > Apps > Apps & features > Manage optional features > Add a feature

    Click Windows Media Player and let it download, restart then launch it.

    Press Windows key + R

    Type: control

    Hit Enter

    Open Troubleshooting

    Open Programs

    Open Windows Media Player Library

    Complete the wizard, restart then check if its working.

    If not...

    You can try uninstall then reinstall it to see if it helps.

    Press Windows key + R

    Type: optionalfeatures.exe

    Hit Enter

    Expand Media Features

    Uncheck Media Player

    Click OK

    Restart if prompted

    Press Windows key + R

    Type: optionalfeatures.exe

    Hit Enter

    Expand Media Features

    Check Media Player

    Click OK

    Restart if prompted

    If you still don't get Media Player installed try the following:

    http://answers.microsoft.com/en-us/insider/wiki...

    2 people found this answer helpful.
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  2. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-05-14T03:33:36+00:00

    Hi Aim

    Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    You are downloading Media feature pack which is application for Windows 10 N.

    Windows Key+r > Type msinfo32.exe and Enter > Post the image here

    Do let me know if you have any more question or require further help.

    1 person found this answer helpful.
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