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Printer Won't print black, but prints color

Anonymous
2019-07-01T17:59:19+00:00

I reinstalled my printer HP Envy 4520. It prints, but the black ink isn't working. I checked the cartridge and it is full. Test papers print, but nothing.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-07-01T18:49:36+00:00

    thank you, but it didn't work - when I go to printer preferences ; paper quality, my only choices are > tray selection and quality settings

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  2. Anonymous
    2019-07-01T18:34:14+00:00

    Hi..

    Go to start bar <Device and printer>

    Go to the Selected printer <Right click on this printer devices><Printing Preferences>

    Paper Quality< Select Black and White>Ok

    Hope this helps

    Please revert us after performing this

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  3. Anonymous
    2019-07-01T22:21:59+00:00

    A new printer cartridge and setting it to window manager fixed the problem. The black ink cartridge must have be bad because the printer said it was full. I thank you for your help!

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  4. Anonymous
    2019-07-01T19:03:36+00:00

    1.Go to Control Panel > Devices and Printers

    1. Right click your printer and click "Set as default printer." When a window pops just click "Ok."
    2. Under Devices and Printers, right click your printer and the "Set as default printer" must now be automatically checked.
    3. Check the Printing Preferences > Paper/Quality tab again (Devices and Printer > right-click your printer > Printing Preferences > Paper/Quality tab) and the Color option for B/W and Colored printing should now be there.

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  5. Anonymous
    2019-07-01T19:25:05+00:00

    I don't have the color section

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