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Audio Balance doesn't work for my Bluetooth headphones Windows 10

Anonymous
2019-06-17T03:01:40+00:00

With my phone, I can easily adjust the balance of my Bluetooth headphones and with other Bluetooth headphones on the same device, I can mix it. But for some reason with these specific headphones (Skullcandy hesh 2 wireless) the sliders are attached and don't let me move them individually I have tried everything from updating drivers uninstalling them and restarting my computer to disabling all enhancements I'm at a loss and can not find any other solutions online, Please help. (I have windows 10 "ver 1809 OS build 17763 557")

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-07-16T08:06:55+00:00

    Hi,

    I have exactly the same issue, but with different headphones: Xiaomi Airdots. Balance works with no issues on Android, but in Windows 10 sliders are tied together. I tried your suggestions but they don't work. I've also tried some other . For me it looks like for some reason some headphones have worse driver support , some generic drivers are used, that are more universal. There are no special drivers from Xiaomi for that kind of devices and never will be. Everything is on Windows side. Is there any way to fix it?

    So far I use "Equalizer APO" to make it work. Pre-amplifier set separately to each channel

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  2. Anonymous
    2019-06-18T02:46:19+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    In order to get clarity and to assist you accordingly, we would need some information.

    1. May I know the Make and the model of the computer?
    2. Are you aware of any changes made on your PC before this issue occurred?
    3. Have you tried updating to latest 1903 version and check?

    Since you are able adjust the balance with other Bluetooth headphones on the same device, please try connecting the Skullcandy headphones on another Windows 10 device and check if the issue persist.

    Meanwhile, I suggest you to try the following methods and check:

    Method 1: Toggle the Mono settings.

    1. Go to settings.
    2. Ease of access.
    3. On the left hand side, Click on Audio
    4. Toggle the Mono audio settings

    Method 2. Uninstall Ghost drivers.

    1. Select Start .
    2. In the search box on the taskbar, type device manager.
    3. Click on View and select click on Show hidden devices.
    4. Go to Sound devices and game controllers and expand it.
    5. Now uninstall all the greyed out devices.

    However, you may want to check with the Skullcandy support, as some of the headphones might have hardware limitations for changing the audio balance.

    Thanks,

    Suman.B

    Microsoft Community - Moderator

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