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Sign in problems to icloud/itunes on windows 10.

Anonymous
2019-08-27T02:26:09+00:00

I cannot sign in to iCloud/iTunes on my admin rights user ID account on Windows 10. When I try I get this error: "verification failed. This action could not be completed. Try again." I cannot authorize my computer in itunes either.  I have bitdefender software which I disabled and it did not work either.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2019-08-27T02:48:36+00:00

    Correct I tried that too and contacted apple as well and currently my case is escalated to apple engineers but I received email saying this issue might be related to user account settings in windows since I have no problems logging in to itunes using my apple id and password on my ipad or iphone. Somehow I cannot use the same apple id on my windows laptop. Nor I can add my laptop to autohrized devices list in itunes or icloud.

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  2. Anonymous
    2019-08-27T02:28:59+00:00

    Hi cu2323

    I am an independent advisor here to help

    Can you try to close iTunes. Then right click the iTunes app and choose Run As Administrator

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  3. Anonymous
    2019-08-27T02:42:29+00:00

    Yes I did it still did not work

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  4. Anonymous
    2019-08-27T02:34:42+00:00

    Hello

    I tried doing exactly that and still having the same issue.

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  5. Anonymous
    2019-08-27T02:36:27+00:00

    Odd

    Can you login to the iTunes website successfully?

    If so have you tried to uninstall iTunes, reboot the PC and reinstall iTunes from this link

    https://www.apple.com/itunes/download/

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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