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I can't activate windows 10 on my ASUS laptop.

Anonymous
2019-08-19T00:06:01+00:00

I purchased this laptop from best buy a while ago and forgot that windows couldn't activate then. The prompt in the bottom corner is starting to bother me when I am trying to watch videos or play games. How can I fix this?

Side note: troubleshooting does not find any errors

Windows for home | Windows 10 | Licensing and activation

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-08-20T06:12:25+00:00

    Run this cmd within powershell with admin:

    powershell “(Get-WmiObject -query ‘select * from SoftwareLicensingService’).OA3xOriginalProductKey”

    Or:

    Check this program to reveal if there’s a key embedded in the BIOS:

    https://neosmart.net/OemKey/

    Also run this to see what is currently installed & post a screenshot:

    Cmd/powershell with admin - slmgr.vbs /dlv

    If this states you have a volume licence then there is away to return to a legal key if there's one in the BIOS.

    If it does please post back.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Virginia M 41,105 Reputation points Independent Advisor
    2019-08-19T13:29:45+00:00

    Run this cmd within powershell with admin:

    powershell “(Get-WmiObject -query ‘select * from SoftwareLicensingService’).OA3xOriginalProductKey”

    Or:

    Check this program to reveal if there’s a key embedded in the BIOS:

    https://neosmart.net/OemKey/

    Also run this to see what is currently installed & post a screenshot:

    Cmd/powershell with admin - slmgr.vbs /dlv

    If this states you have a volume licence then there is away to return to a legal key if there's one in the BIOS.

    If it does please post back.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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    1 person found this answer helpful.
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  3. Vijay A. Verma 104.9K Reputation points Volunteer Moderator
    2019-08-19T00:07:59+00:00

    Hi JaruleO

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    1. Get help with Windows activation errors (leave Windows 10 activation troubleshooter in this) - https://support.microsoft.com/en-us/help/20527/...
    2. If above doesn't work, To analyze the cause, I need the screenshot of following output (No personal / sensitive information like product ID will be disclosed because of this)

    Windows Key+X > Click on either Powershell (Admin) or Command Prompt (Admin)

    Copy below and paste into Powershell / Cmd windows and Enter

    slmgr.vbs /dlv

    Do let me know if you require any further help on this. Will be glad to help you.

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  4. Anonymous
    2019-08-20T00:27:26+00:00

    Here is the powershell thing.

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  5. Sumit D - IA 170.7K Reputation points Independent Advisor
    2019-08-19T02:43:00+00:00

    Hi,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    Get help with Windows 10 Activation errors:

    https://support.microsoft.com/en-in/help/10738/...

    https://support.microsoft.com/en-in/help/12440/...

    To better diagnose the issue, Please send us the results of both steps.

    1. Right click Start>Command Prompt-Admin and type in the following command:

    slmgr.vbs /dlv

    You will get a window, take a screenshot using snipping tool and paste it it next reply.

    1. Run the activation troubleshooter and send us the snip too.

    Using the Activation troubleshooter-Windows 10

    https://support.microsoft.com/en-in/help/20527/...

    How to get a screenshot and post back:

    https://answers.microsoft.com/en-us/windows/wik...

    Please let us know if you need any assistance in posting.

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