(Should note, I'm not too tech savvy with computers)
As far back as 24/6/2019 I've been getting BSOD and times where the computer just freezes forever. Looking at reliability monitor it says there have been different faulting applications, these are all of them below:
Description
Faulting application name: AWCC.exe, version: 5.2.37.0, time stamp: 0x5cdaf375
Faulting module name: twinapi.appcore.dll, version: 10.0.17134.137, time stamp: 0xb5d50228
Exception code: 0xc000027b
Fault offset: 0x000000000009cad5
Faulting process id: 0x2bb4
Faulting application start time: 0x01d53598aa516e55
Faulting application path: C:\Program Files\WindowsApps\DellInc.AlienwareCommandCenter_5.2.37.0_x64__htrsf667h5kn2\AWCC.exe
Faulting module path: C:\WINDOWS\SYSTEM32\twinapi.appcore.dll
Report Id: b85d232a-ffee-46e4-98a8-7297adef7cbf
Faulting package full name: DellInc.AlienwareCommandCenter_5.2.37.0_x64__htrsf667h5kn2
Faulting package-relative application ID: App
Description
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133 (0x0000000000000000, 0x0000000000000501, 0x0000000000000500, 0xfffff803cc05a378). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 8ed45590-47c8-4a82-8375-922b74f84fc0.
Description
Faulting application name: backgroundTaskHost.exe, version: 10.0.17134.1, time stamp: 0xcb43d9c5
Faulting module name: twinapi.appcore.dll, version: 10.0.17134.137, time stamp: 0xb5d50228
Exception code: 0xc000027b
Fault offset: 0x000000000009cad5
Faulting process id: 0x3510
Faulting application start time: 0x01d52a7b49488eaf
Faulting application path: C:\WINDOWS\system32\backgroundTaskHost.exe
Faulting module path: C:\Windows\System32\twinapi.appcore.dll
Report Id: 6722af24-8a0d-4fb2-b21f-8a2234bac889
Faulting package full name: DellInc.DellSupportAssistforPCs_3.2.5.0_x64__htrsf667h5kn2
Faulting package-relative application ID: App
Description
Faulting application name: chrome.exe, version: 75.0.3770.100, time stamp: 0x5d071e50
Faulting module name: chrome_child.dll, version: 75.0.3770.100, time stamp: 0x5d071e50
Exception code: 0xc0000005
Fault offset: 0x00000000002dee7e
Faulting process id: 0x45d8
Faulting application start time: 0x01d531a283281faf
Faulting application path: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Faulting module path: C:\Program Files (x86)\Google\Chrome\Application\75.0.3770.100\chrome_child.dll
Report Id: aa9e3d7a-7faf-4060-9457-8493b950af88
Faulting package full name:
Faulting package-relative application ID:
Description
Faulting application name: bad_module_info, version: 0.0.0.0, time stamp: 0x00000000
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ff7ab7fa5c1
Faulting process id: 0x1c28
Faulting application start time: 0x01d53995326c8afd
Faulting application path: bad_module_info
Faulting module path: unknown
Report Id: 4e62b50e-325c-49d7-9af5-4d8d0a56f3bc
Faulting package full name:
Faulting package-relative application ID:
Description
DellInc.AlienwareCommandCenter_htrsf667h5kn2!App
Faulting Application Path: C:\Program Files\WindowsApps\DellInc.AlienwareCommandCenter_5.2.42.0_x64__htrsf667h5kn2\AWCC.exe
Problem signature
Problem Event Name: POFContextAppCrash
Package Full name: DellInc.AlienwareCommandCenter_5.2.42.0_x64__htrsf667h5kn2
Application name: praid:App
Application Version: 5.2.42.0
Error Code: 0x80004003
Signature: c613dd7e84ea9e517d97069be2f17554
OS Version: 10.0.17134.2.0.0.256.48
Locale ID: 3081
Extra information about the problem
Bucket ****t sure if all this information helps. But I am noticing that the most common faulting applications are AWCC, Windows, and the one that seems to stop working almost every time is the BackgroundTaskHost. (Not sure if this matters at all, but it says
in C:/Windows/System32 that it has 19KB)
Also in the BSOD, it says stop code: WHEA_UNCORRECTABLE_ERROR
There is also another stop code I've seen but can't recall what it was.
I really want to fix this issue and I highly appreciate any help. Thank you!