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BSOD Memory Management with Ryzen 5 3600

Anonymous
2019-07-24T23:25:12+00:00

I have a few problems with the new hardware, my specs are:

  • Ryzen 5 3600 (new)
  • Asrock B450M Steel Legends (new)
  • RAM Gskills Ripjaws V 2x4G 2133 (2 years)
  • PSU Seasonic 520W (2 years)
  • VGA Asus Dual RX580 8G (2 months)
  • SSD 120GB Plextor MSG (2 years)
  • HDD WD Blue 1TB (2 years)

Since I first boot my pc with the new hardware (main and chip), I constantly encounter the "MEMORY_MANAGEMENT" bsod, and a few more but mostly memory_management.

  • REGISTRY_ERROR
  • IRQL_NOT_LESS_OR_EQUAL
  • ATTEMPTED_WRITE_ON_READONLY_MEMORY
  • SYSTEM_SERVICE_EXCEPTION (win32kfull.sys)
  • IRQL_GT_ZERO_AT_SYSTEM_SERVICE
  • SYSTEM_THREAD_EXCEPTION_NOT_HANDLED (dxgmm2s)
  • KERNEL_SECURITY_CHECK_FAILURE
  • PAGE_FAULT_IN_NONPAGE_AREA

It happened somewhat randomly. I tried taking it back to the dealer to figure out the problems but nothing has been fixed so far. I also tried:

  • Reinstall Windows 10 Pro.
  • Run Memory Diagnostics Tool
  • Update BIOS, mainboard and VGA driver to the latest.
  • Reinstall the RAM between the 4 slots, clean the RAMs' connectors.
  • Use dism and sfc to check for corrupted files (The corrupted files were found and successfully repaired, but the problem persists).
  • Run memtest86 on 2 RAM sticks seperately.
  • Analyze minidump files: https://drive.google.com/open?id=1rlTe9WAtQ5lsaIaIvLCxQ00DsGxMXqX9

This is my first build so I'm not sure what I should do now. Can you guys give my some advises about what I should do? Thank you very much for your time. ^_^

Update 29/7: Installed new RAM (Corsair Vengeance 1x8GB 2666) yesterday and the system works perfectly since.

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2019-07-25T05:43:06+00:00

    Well, if the system is not posting properly, you are seeing unusual errors on initial boot.

    Here is another thing you can try isolate it. Download Ubuntu Linux then try to install it to see if it installs successfully.

    Download Ubuntu Desktop | Download | Ubuntu

    https://ubuntu.com/download/desktop

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  2. Anonymous
    2019-07-25T04:35:11+00:00

    Thank you! I did the memtest86 with my 2 RAM sticks separately. The test returns no error so I don't think the RAM is the cause here.

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  3. Anonymous
    2019-07-25T04:33:45+00:00

    Thank you for your suggestion! I've always use my computer with a mouse, keyboard, 1 monitor and ethernet connected, so I don't think the problem lies within them. 

    Also, I disconnected the HDD yesterday and used only program on the SSD, the problem still occurs. And virtualization is not enabled right now.

    I'm just wondering, how can you tell that the motherboard is at fault? I'm trying to get a replacement motherboard for a while now and I would be very appreciated if you could explain it in more detail.

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  4. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-07-25T01:23:17+00:00

    Hi

    Greetings! I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    A. Analysis Results

    File Name: 072419-6468-01.dmp

    MEMORY_MANAGEMENT (1a)

    IMAGE_NAME: memory_corruption

    File Name: 072419-6562-01.dmp

    MEMORY_MANAGEMENT (1a)

    IMAGE_NAME: dxgmms2.sys

    File Name: 072419-6796-01.dmp

    MEMORY_MANAGEMENT (1a)

    IMAGE_NAME: memory_corruption

    B. Third Party Drivers

    None

    C. Recommendations

    1. Create a system restore point so that if something wrong happens you can revert.

    Type restore point in Cortana Search > Create a Restore point > Check whether against your drive, Protection is ON or not. If not ON, click Configure button below to Make it ON > Now press Create to create a restore point

    1. Run Memtest for at least 8 passes (Do it overnight before going to bed)

    https://www.tenforums.com/tutorials/14201-memte...

    Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  5. Anonymous
    2019-07-24T23:59:34+00:00

    Hi Tuan

    My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

    Try simplifying your configuration by keeping only your mouse and keyboard attached, that means:

    Disconnecting multiple display monitors.

Remove discrete video cards, use the on-board graphics if your motherboard supports it.

If you have access to a different set of RAM sticks, I would try that to see if it works. 

If you have more than one hard disk installed, disconnect all except the target disk where Windows 10 will be installed. I see you have both a SSD and mechanical hard disk installed. Try removing the HDD and install Windows only on the SSD. 



Reset your BIOS Defaults.

    https://www.groovypost.com/howto/reset-pc-bios-...

    Disconnect all external devices, since connected devices can sometimes confuse setup.

    If setup is successful after performing these tasks, you can reinstall each removed component.

    I would also try disabling virtualization in the BIOS.

    If this does not help, it likely could suggest its the motherboard that is at fault and you need to get it replaced or exchanged.

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