what is Flexera Common Software Manager

Hi Jack. I'm Greg, an installation specialist and 10 year Windows MVP here to help you.

You don't need it or any other download manager which are bloatware or worse.

Check in Settings > Apps > Apps & Features if Flexera or Flexnet is present to uninstall it.

If not use the Uninstaller tool provided here:

https://superuser.com/questions/608018/removing...

Run a full scan with the most powerful on-demand free scanner Malwarebytes:

https://www.malwarebytes.com/mwb-download/.

In the Scan Settings first set it to include scanning for Rootkits.

If necessary run it in Safe Mode with Networking, or Safe Mode accessed by one of these methods: https://www.digitalcitizen.life/4-ways-boot-saf...

Clean up anything found, restart PC and then run again until it comes up clean.

Check for any remainders in Settings > Apps > Apps & Features, and also in each of your browser's Extensions, Home Page settings, Search service or Add-On's as shown here: https://community.box.com/t5/How-to-Guides-for-...

Then check for damaged System Files: https://www.lifewire.com/how-to-use-sfc-scannow...

If it cannot repair them see Step 10 here to continue: http://answers.microsoft.com/en-us/windows/wiki...

If you want to keep Malwarebytes as an on-demand scanner then you can turn off its Real Time trial version in it's Settings > Account Details tab.

I hope this helps. Feel free to ask back any questions and let us know how it goes. I will keep working with you until it's resolved.

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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

It’s used by software manufacturers to update their software automatically:

https://www.techwalla.com/articles/how-to-insta...

It can be removed apparently.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

You can instantiate using the key combination, Windows + X, in the context menu that will appear on the left side of the screen, select "Administrator Command Prompt" or PowerShell (Administrator).

In the black box that will appear, (known as the command console), execute the following command lines, individually:

sfc / scannow

Dism.exe / online / Cleanup-Image / StartComponentCleanup

Dism.exe / Online / Cleanup-Image / RestoreHealth

The execution of these may take 30 to 40 minutes, this will depend on the characteristics of the equipment and the files to be repaired.

When finished, restart the device

Hello

A pleasure to help you as an Independent Consultant.

In relation to your incident, I recommend you run the Search and correct problems tool to help optimize Windows performance and speed since, through this, some residual elements from previous installations will be removed.

You can download it from:

http://aka.ms/diag_performance10

Let me know about the final result to continue supporting you.

Regards