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Update stuck on 0% configuration after restart

Anonymous
2019-07-06T15:49:28+00:00

After downloading the latest windows 10 update I restart & update as requested. It goes to the configuring updates, don't turn off computer, but is stuck at 0% for a couple of hours. In the end I have to turn off the computer to be able to use it again.

I've never had this problem before, long configuring depending on the update, but stuck like this, no!

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-07-06T16:10:56+00:00

    I'm not stuck on getting updates. When I restart to install & configure the updates, it's stuck at 0% while configuring.

    I've tried the update troubleshooter, but it said there was no problem.

    100+ people found this answer helpful.
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  2. Anonymous
    2019-11-11T15:29:33+00:00

    Same issue. Stuck at this screen for 3 hours.

    Will not stop w/ctrl-alt-del or powering down, so can't get to walk-through, diagnostics or anything else.

    100+ people found this answer helpful.
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  3. Anonymous
    2019-09-20T00:33:18+00:00

    I actually turned my PC off (or at least pressed power button) then turned on, and finally the update started.

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  4. Anonymous
    2019-07-12T13:31:14+00:00

    I'm currently in the same boat here trying to install the 1903 update.  It was stuck the very first time so I hard reboot and ended up necessarily running windows update troubleshooter which fixed a corrupted update.  It re-downloaded the files and on second try it's at it again.  Exact same thing; stuck at "Working on updates 0%" now for another 3 hours.  I can't Ctrl-Alt-Del or anything to try to gracefully interrupt it.  Will probably have to hard boot again then waste more time dealing with corrupted updates file again.  Wasted a total of over 8 hours (lots of time also spent trying to resolve the side effects of hard rebooting during the first stuck upgrade) attempting the upgrade - on the very first of several laptops I will install the upgrade on.  Will check back some time later when I decide to give up and do more important things to see if anyone has any insights...

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  5. Anonymous
    2019-09-14T02:44:00+00:00

    Same here. I've been trying for over 24 hours to install this update and have downloaded it several times already on a slow connection.

    Twice I've managed to get it as far as telling me i need to restart, and then it just sits at 0% for hours.

    50+ people found this answer helpful.
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