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WIndows 10 iso

Anonymous
2019-07-20T13:09:11+00:00

When I follow instructions to download the Windows 10 iso to recover a windows 10 computer that crashed during those incessant updates, I end up with windows 7 even though I follow instructions to get 10.  Please help!

And YES, the Windows 10 creation media is giving me Windows 7, and yes, I am using the correct link!  

Funny how my computer displays this picture upright, but the Microsoft website posts it upside-down!  Maybe it's time to move to another OS.....

Windows for home | Windows 10 | Install and upgrade

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  1. Neil D 33,095 Reputation points Volunteer Moderator
    2019-07-28T21:11:40+00:00

    Weird.

    It sounds like your bios is set okay for boot order and if available Windows 10 should have AHCI.

    So I guess it's not possible to put power to another slot to try another SATA position. Are the HDD positions modular so the power and data are connectors in the physical position for the drive and not on flying leads, so you can't just move a lead to another SATA position on the motherboard.

    There are a few approaches I would use: (with the second drive connected)

    1. Can you boot to the Command prompt. If you boot to the sign-in screen can you get to the Troubleshoot menu using Power (hold down shift) and select Restart.

    If you can then select Troubleshoot then Advanced options then Command Prompt. (I want to try to see what partitions are on the second drive) At the command prompt type Diskpart and press return. You will see a prompt with DISKPART>

    Type list disk (press return)

    select disk 1 (press return) assuming the D: drive is on position 1.

    Type select partition (press return)

    Similar to this, but I selected disk 0

    What partitions do you see on the second disk. Is there just one primary partition, or multiple like my example.

    Do you feel like setting the bios to default. You should take screenshots of the bios settings you have looked at for boot sequence (in case windows doesn't boot after the change). Like you say you wouldn't normally change any settings unless you really have to.

    Is there a bios update available. Not suggesting you should update it but it might be worth finding out.

    As far as I can make out MPT boot is for SCSI drives and I've found references on Dell forums, is the machine a Dell?

    When you used the Linux Mint live disk to copy files to the second drive I assume there were no errors and copy worked okay.

    Hope this makes sense, let me know.

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  2. Neil D 33,095 Reputation points Volunteer Moderator
    2019-07-23T06:13:18+00:00

    Yes I would.

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  3. Anonymous
    2019-07-20T13:15:47+00:00

    This doesn't take me to a website, but is a direct download.  How do I know it is a safe windows download?

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  4. Neil D 33,095 Reputation points Volunteer Moderator
    2019-07-20T13:11:57+00:00

    What instructions do you follow. You should use the Media Creation Tool to get the ISO or create bootable USB media.

    http://www.microsoft.com/en-us/software-download/windows10

    Instructions for a repair install.

    http://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

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  5. Anonymous
    2019-07-20T13:11:10+00:00

    Hello and thank you for contacting us. My name is Angelo and I am an Independent Adviser on here.

    Try this ISO file:

    https://software-download.microsoft.com/pr/Win1...

    And burn the USB stick with Rufus

    https://rufus.ie/

    Regards

    Angelo

    Disclaimer 1 - Using Third Party Software is completely at your own risk.

    Disclaimer 2 - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it

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