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Windows 10 color calibration conflicts with Intel driver settings and resets

Anonymous
2019-08-23T06:13:37+00:00

From quite a while ago, my laptop screen appears reddish for some reason. I calibrated it with the Display Color Calibration tool, but that calibration constantly got reset.

I tried to update my drivers, but I already had the latest versions, Intel HD Graphics 4000 (version 10.18.10.4491 from 12 Jul 2016) and NVIDIA NVS 5400M (version 23.21.13.9174 from 04 Jun 2018). After that also didn't work, I tried to roll back my Intel driver, which applied Microsoft Basic Display Adapter. My screen was no longer red, but I could no longer change my brightness and some apps were visually worse.

After discovering that the Intel driver has something to do with the redness, I changed back to it and found out about the Intel HD Graphics Control Panel. Since you can change the display color from there as well, I thought that the Windows color configuration conflicts with the Intel color configuration, so I deleted all color profiles in the Color Management app (default ones too) with the hopes of allowing the Intel driver to control everything. This didn't work.

Finally, I added a single profile in Color Management - System Defaults, which is "Laptop Internal LCD Monitor." The screen was no longer red and I thought I finally fixed it, but it turned red again once I plugged in my phone. I opened Color Management

  • System Defaults again and clicked "Set as Default Profile" on the one and only profile that was already default. This removed the redness again. Once I plugged out my phone, I got a message from Microsoft Color Management System, stating that "the Devices pages has been refreshed due to a hardware change" and my screen was red again. After clicking on "Set as Default Profile" again, it was back to normal.

The color profile resets not only when plugging and unplugging devices, but randomly while using the laptop too. How do I fix this?

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-08-23T18:05:18+00:00

    Well, Windows 10 1809 was the last version before 1903, so, it would have been the one available to upgrade to anyway.

    As a precaution, you can always make a system restore point before upgrading.

    There was a compatibility issue with the Intel HD 4000 Graphics and Windows 10 1809, but that was eventually fixed. You can make sure the driver is installed, the try upgrading.

    https://downloadcenter.intel.com/product/81499/...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Anonymous
    2019-08-23T17:28:56+00:00

    I'm afraid there is not much else you can do but wait until it is published to your system in Windows Update.

    I would try a repair upgrade to Windows 10 1809 to see if that works.

    Step 1: Download Windows 10 1809 from the following link:

    https://tb.rg-adguard.net/index.php?sid=74a7cf5...

    Choose the following:

    • Windows Final
    • Windows 10, version 1809
    • Windows 10 Pro + Home
    • English
    • x64 (64 bit) x32 (32 bit)

    Right click the ISO file

    Click Mount

    Start setup then try upgrading to Windows 10 1809.

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  3. Anonymous
    2019-08-23T15:55:20+00:00

    I see some important updates available for your make and model I recommend you apply.

    BIOS Update June 2019

    https://download.lenovo.com/pccbbs/mobiles/g4uj...

    Intel HD Graphics September 2018

    https://download.lenovo.com/pccbbs/mobiles/g1dt...

    nVidia graphics December 2018

    https://download.lenovo.com/pccbbs/mobiles/g5do...

    Apply these updates and see if it resolves this problem.

    I also noticed you are on the older Windows 10 1803 release, try upgrading to the newer Windows 10 1903 release:

    Go to the following page then click 'Update Now'

    https://www.microsoft.com/software-download/win...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anonymous
    2019-08-23T13:36:06+00:00

    My machine is a second hand Lenovo Thinkpad T530 from 2013. My Windows version (checked according to the article you linked) is 1803 (build 17134.984). Here's the copied information from System Information:

    OS Name Microsoft Windows 10 Home

    Version 10.0.17134 Build 17134

    Other OS Description Not Available

    OS Manufacturer Microsoft Corporation

    System Name DODOV

    System Manufacturer LENOVO

    System Model 2429NE8

    System Type x64-based PC

    System SKU LENOVO_MT_2429

    Processor Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz, 2401 Mhz, 4 Core(s), 8 Logical Processor(s)

    BIOS Version/Date LENOVO G4ETB3WW (2.73 ), 11 Jun 2018

    SMBIOS Version 2.7

    Embedded Controller Version 1.13

    BIOS Mode UEFI

    BaseBoard Manufacturer LENOVO

    BaseBoard Model Not Available

    BaseBoard Name Base Board

    Platform Role Mobile

    Secure Boot State Off

    PCR7 Configuration Elevation Required to View

    Windows Directory C:\WINDOWS

    System Directory C:\WINDOWS\system32

    Boot Device \Device\HarddiskVolume2

    Locale United States

    Hardware Abstraction Layer Version = "10.0.17134.858"

    User Name DODOV\USER

    Time Zone FLE Daylight Time

    Installed Physical Memory (RAM) 8.00 GB

    Total Physical Memory 7.82 GB

    Available Physical Memory 2.33 GB

    Total Virtual Memory 14.1 GB

    Available Virtual Memory 7.61 GB

    Page File Space 6.25 GB

    Page File C:\pagefile.sys

    Kernel DMA Protection Off

    Virtualization-based security Not enabled

    Device Encryption Support Elevation Required to View

    Hyper-V - VM Monitor Mode Extensions Yes

    Hyper-V - Second Level Address Translation Extensions Yes

    Hyper-V - Virtualization Enabled in Firmware No

    Hyper-V - Data Execution Protection Yes

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  5. Anonymous
    2019-08-23T06:38:45+00:00

    Hi dodov

    My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

    What is the exact make and model?

    Open Start, type: system information

    Hit Enter

    Click System summary

    Look in the right pane

    Copy the system sku info into reply here.

    See example: https://imgur.com/qzektpA

    If its custom built, what is the make and model of the motherboard?

    Which version of Windows 10 is currently installed? See how to verify:

    https://answers.microsoft.com/en-us/windows/wik...

    Its possible you might need to update your BIOS and chipset driver.

    Sometimes, rolling back to an older display driver resolves issues such as this.

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