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Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled

Anonymous
2019-08-01T12:30:45+00:00

I did some research and I found how to check the battery through Command Prompt

I don't know what it means but it said the ASPM has been disabled due to a known incompatibility with the hardware. 

Can anyone help me, please?

Thanks

Hieu

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-08-02T11:18:39+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern with the battery report. Active State Power Management or ASPM is a power management protocol used to manage PCI Express-based serial link devices as links become less active over time. It is normally used on laptops and other mobile Internet devices to extend battery life.

    In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

    • What is the make and model of the PC?
    • Are there any devices connected to the computer?

    Please respond to the private message with the required information for further investigation. However, we would suggest you to perform these steps.

    Change theadvanced power plan settings.

    1. Right click at Windows Start menu icon and select Control Panel.
    2. Set the View by to: Small icons.
    3. Click on **Power Option,**then click on Change plan setting.
    4. Select Change advanced power settings.
    5. Scroll down and expand PCI Express and Link State Power Management
    6. Change the option for both On batteryand Plugged in to Maximum power savings.
    7. Then click Ok.

    We await your response.

    Aditya Roy

    Microsoft Community – Moderator

    10+ people found this answer helpful.
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