Share via

How to update my Wi-Fi router's geolocation data in Microsoft's database?

Anonymous
2019-08-24T07:09:24+00:00

I've moved back to Taiwan from Hong Kong for over a month, but Windows still thinks that I'm in Hong Kong. I know this is determined based on my router's reported geolocation in some providers' databases.

Updating it with Google was easy, I opened Google Maps and placed my Android phone near my room's window frequently for a few days, and the problem was fixed -- now Chrome is able to show the accurate location of my Wi-Fi router. However, this method seems not applicable to Microsoft. No matter trying to update it with the map app on my Lumia 640 or HERE WeGo on my Android phone, Windows still tells that my router is in Hong Kong, instead of Taiwan. And unfortunately, seems my neighbors don't need Wi-Fi, there are almost no other Wi-Fi devices near my home, making my laptop can only determine my location based on my own Wi-Fi router.

I've searched for this problem on the web many times and waited for weeks, hoping that one day it'll fix, but still doesn't work. Can anyone tell me how to update my Wi-Fi router's geolocation data stored in Microsoft's database?

Windows for home | Windows 10 | Internet and connectivity

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

6 answers

Sort by: Most helpful
  1. Anonymous
    2019-08-25T03:39:51+00:00

    Well... probably you didn't get what I meant.

    My router is indeed connected to the internet, the network connection is OK on my devices, the problem is that they are still wrongly reporting the location -- every time I open map apps/sites with Firefox or Edge, they'll still tell me I'm in Hong Kong (where I previously live), but actually I've already moved back to Taiwan. And this is obviously related to Microsoft's Wi-Fi device location database, but I don't know the exact way to update it.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2019-08-24T07:43:05+00:00

    Are you connecting to your old WiFi provider?

    Do you have a router or are you getting your WiFi otherwise?

    Have you clicked on the network icon on the taskbar and found a whole number of networks that are local to where you are now located?

    Have you contacted any to see if they can be your Internet provider?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2019-08-24T07:31:46+00:00

    Thanks, but I've already tried that and didn't work. When I connect to my Wi-Fi, its location will overwrite Windows 10's default location set.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2019-08-24T07:22:26+00:00

    Go Settings, in the box at the top type Location.   This will give you a number of options.  Pick Set default location.   This gives you a map where you can be very precise.   You may have to move the map to your location.

    After this you can go Settings, Network & Internet and get the location of the Internet providers.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  5. Anonymous
    2019-08-24T07:51:34+00:00

    I have a router, and I don't think it's related to the internet service provider.

    Was this answer helpful?

    0 comments No comments