Share via

F5, F6, F7, F8, 2, W, S, X keys not working!

Anonymous
2019-07-15T14:16:06+00:00

Good evening!

         As stated in the title, my 2, w, s, x keys as well as the F5 to F8 are not working at all. I am using a HP Pavillion 15-N003SQ that I've  been having for 5 or 6 years (a long time I know) as well as having Windows 10 Pro. I had no problems whatsoever when it came to keyboard until now, but the keys mentioned stopped working out of a sudden then work a bit more, then stopped working again and so on, until they never worked again, and so I figured the keyboard must be old or have some issues hence I got a new keyboard, but to my surprise, even with the brand new keyboard, the keys are still not functioning at all. Now I did not notice yet something bad or weird about the motherboard and I am hoping it's just a bad config. situation, or something that I can fix without literally replacing my motherboard.

 I am opened to any type of suggestions!

Thank you!

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

8 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Anonymous
    2019-07-15T22:56:13+00:00

    Updated everything mentioned, keys still not working sadly.

    10 people found this answer helpful.
    0 comments
  2. Anonymous
    2019-07-15T14:45:27+00:00

    I did try everything stated above and the results were :

     2.  Found nothing.

     3.  Did it over 3 times, nothing changed.

     4.  Just as the other 2 above, nothing.

    5 people found this answer helpful.
    0 comments
  3. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-07-15T14:18:22+00:00

    Hi xMophy

    I am Vijay, an Independent Advisor. I am here to work with you on this problem.

    Please try these options one by one and check after each option.

    1. Till your problem is resolved and you need to do urgent and limited typing, use Onscreen Keyboard - Type OSK in Windows Start Search Box (Cortana) > Click On-Screen Keyboard
    2. Run Keyboard Troubleshooter

    Type Troubleshoot in Windows Start Search box > Click Troubleshoot > Scroll down and click Keyboard > Run the troubleshooter > Follow onscreen directions

    1. Uninstall & reinstall Keyboard Driver

    Windows Key+X (Or right click on Start) > Click Device Manager > Expand Keyboards > Right click on Standard PS/2 Keyboard > Uninstall > Reboot the computer to reinstall

    4: Turn off filter keys in Ease of Access

    Type ease in Windows Start Search box > Click Ease of Access > Click Make the Keyboard easier to use > Ensure Turn on filter Keys is not checked

    Source - https://support.microsoft.com/en-us/help/17417/...

    Do let me know if you have any more question or require further help.

    3 people found this answer helpful.
    0 comments
  4. Anonymous
    2019-07-15T14:48:25+00:00

    Still nothing sadly, tried it over 3 times now.

    1 person found this answer helpful.
    0 comments
  5. DaveM121 869K Reputation points Independent Advisor
    2019-07-15T14:43:53+00:00

    Hi X

    1

    Open the Settings App

    Go to Update & Security - Troubleshoot

    Run the Keyboard troubleshooter

    2

    If that does not resolve this for you

    Open Device Manager

    Expand the Keyboards section

    Right click your keyboard and choose 'Uninstall'

    Then restart your PC

    1 person found this answer helpful.
    0 comments