Hi dallas.rk
My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.
Give this a try..
Start, type: CMD
Right click CMD
Click Run as administrator
Type in at the prompt OR Copy and Paste these one at a time : (Hit enter after each)
netsh int teredo set state disable
netsh int teredo set state type=default
netsh int teredo set state enterpriseclient
netsh int teredo set state servername=teredo.remlab.net
If you have a VPN, try disabling it.
or
Press Windows key + X
Click Command Prompt (Admin)
Type the following commands, pressing Enter after each command:
netsh int ip reset reset.txt
netsh winsock reset
netsh advfirewall reset
Restart then check if its fixed.