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Windows 10 Cannot create a System Restore Point

Anonymous
2019-07-05T17:51:44+00:00

When I try to create a system restore point I receive an error message as follows:

There was an unexpected error in the property page:

Invalid cursor handle (0x8007057A)

Please close the property page and try again.

In addition, I cannot process a restore point, I get the same message.

I have reinstalled Win 10, keeping my installed programs and documents, but when the install has completed, I have tried to create a restore point, but I get the same error.

I would be very grateful if someone could assist and advise what I need to do in order to get system restore to work.

Thanks Jimmy

Windows for home | Windows 10 | Performance and system failures

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  1. Anonymous
    2019-07-06T11:54:46+00:00

    I recommend you to completely repair Windows, First, it would be a good idea to backup your personal files and photos

    https://www.intowindows.com/repair-windows-10-i...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  2. Anonymous
    2019-07-06T11:29:07+00:00

    Hi Smith,

    I checked today, and the Windows Specification is:

    Edition               Windows 10 Home

    Version              1903

    Installed on       05/07/2019

    OS build           18362.207

    Hope this helps.

    Regards,

    Jimmy Goodwin

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  3. Anonymous
    2019-07-06T10:24:40+00:00

    Hi Smith,

    Thanks for your prompt reply, it has saved me tearing my hair out!!!

    I ran all of commands on DISM.exe, and all completed successfully, and found no problems.

    Details of the command runs are list below:

    Windows PowerShell

    Copyright (C) Microsoft Corporation. All rights reserved.

    Try the new cross-platform PowerShell https://aka.ms/pscore6

    PS C:\WINDOWS\system32> DISM.exe /Online /Cleanup-image /Scanhealth

    Deployment Image Servicing and Management tool

    Version: 10.0.18362.1

    Image Version: 10.0.18362.207

    [==========================100.0%==========================] No component store corruption detected.

    The operation completed successfully.

    PS C:\WINDOWS\system32> DISM.exe /Online /Cleanup-image /Restorehealth

    Deployment Image Servicing and Management tool

    Version: 10.0.18362.1

    Image Version: 10.0.18362.207

    [==========================100.0%==========================] The restore operation completed successfully.

    The operation completed successfully.

    PS C:\WINDOWS\system32> DISM.exe /online /cleanup-image /startcomponentcleanup

    Deployment Image Servicing and Management tool

    Version: 10.0.18362.1

    Image Version: 10.0.18362.207

     [==========================100.0%==========================]

    The operation completed successfully.

    PS C:\WINDOWS\system32> sfc /scannow

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.

    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    Following the completion of the run, I re-booted the PC and attempted to create a restore point. When System Restore opened, I was able to open System Restore and view any saved restore points. I then attempted to create a restore point, and as soon as tried to create a System Restore Point' I got the following error message:

    ' There was an unexpected error in the property page:

    Catastrophic failure (0x8000FFFF)

    Please close the property page and try again'

    Closing the system restore program, and trying again, results in the same error.

    Any further help you can give would be most appreciated. One thought I had was could this error be caused by one of the programs I have installed on my PC?

    Thanks again for your help.

    Regards,

    Jimmy Goodwin

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  4. Anonymous
    2019-07-06T11:14:37+00:00

    You have already checked that your Windows is updated.

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  5. Anonymous
    2019-07-05T18:21:06+00:00

    Hi, Jimmy

    My name is Smith and I am an Independent Advisor. I would be happy to help you today.

    I recommend you check these methods to repair any Windows problem.

    Press the Start key and type the word CMD, right click on the command prompt and select Run as administrator, enter the following commands one by one followed by the Enter key:

    •- DISM.exe /Online /Cleanup-image /Scanhealth

    •- DISM.exe /Online /Cleanup-image /Restorehealth

    •- DISM.exe /online /cleanup-image /startcomponentcleanup

    •- sfc /scannow

    https://support.microsoft.com/en-us/help/947821...

    Hope this helps. Keep us posted on the status for further assistance.

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