
Hey SupportTechniServeIT-6427,
I did a bit of digging on this and here is what I found. There is a post on this from answers.microsoft.com from one of the Microsoft agents that I think can apply to this situation.
https://answers.microsoft.com/en-us/msoffice/forum/all/lost-all-details-for-the-global-admin-of-microsoft/0d373894-25d1-4f6e-b0db-72b1a096e1a5
It sounds like you currently do not have any admin access to the tenant even though you do have the ability to manage the public DNS records for your domain.
In a way you are attempting to access a tenant as administrator that you do not have any rights to access as you do not have an admin account on the tenant. As this is the situation it seems there really isnt much you can do unless you happen to have global admin credentials to recover the tenant. As per that post you could reach out to Microsoft support for buisness products to verify if there is any possible way to recover the account or get your domain moved to a new tenant as you can prove that you own the domain in the public registrar. https://learn.microsoft.com/en-us/microsoft-365/business-video/get-help-support?redirectSourcePath=%252fen-us%252farticle%252fContact-support-for-business-products-Admin-Help-32A17CA7-6FA0-4870-8A8D-E25BA4CCFD4B&view=o365-worldwide.