Notice of Update Real or Fake

Question

Notice of Update Real or Fake

Anonymous

Keep getting a notice stating there is an update for Windows 10 and to pick of the three boxes, either remind me, or pick a date or (sorry can't remember third box.

Is this a legitimate update or scam??

Thanks

CD

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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4 answers

Answer 1

Anonymous

Hi Cindyd1956,

My name is Pedro. I'm an Independent Advisor trying to help.

It looks like a legit Windows 10 update. If you don't want to do it right now just pick another date.

Regards.

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Answer 2

Hi Cindyd1956,

it sounds like the notification for a pending restart, possibly to install the latest build (1903).

now would be a good time to backup you data in case things go wrong with the update.

then, go to settings -> update & security -> windows update

if it is a legitimate notification, there will be mention of a pending restart on that page.

Answer 3

Yes it is legitimate notification. Actually when the downloads are ready to be installed the update manager keep reminding you that you have updates which are to be installed and it needs permissions to do so. So you can check updates from settings and install. Make sure you back up your data before starting update.

Answer 4

Hi Cindy. I'm Greg, an installation specialist, 10 year Windows MVP, and Guardian Moderator here to help you.

Legit, but unnecessary. I would manually upgrade to the latest version 1903 by opening the Media Creation Tool from this link: http://windows.microsoft.com/en-us/windows-10/m..., choose Download Tool Now, then open the tool and choose Upgrade This PC Now. This saves your files, apps and most settings in place, is the most stable method to change versions, brings your Updates current, resolves most problems.

If any problems report back the verbatim error and number, then continue with these steps for overcoming Version Upgrade problems: http://answers.microsoft.com/en-us/windows/wiki...

If the Version has problems I will work with you to try to resolve them. If the problems are intractable, you have ten days to roll it back in Recovery settings.

Most problems are resolved by doing this gold standard Clean Install which should get you past all difficulties as it has millions of others who have followed the steps in this link and never come back to report another problem: http://answers.microsoft.com/en-us/windows/wiki... . So read it over and see if its something you want to learn to do.

I hope this helps. Feel free to ask back any questions and keep me posted. If you'll wait to rate whether my post helped you, I will keep working with you until it's resolved.

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Notice of Update Real or Fake

4 answers