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HELP - Overheating/Shutdown issues

Anonymous
2019-07-23T23:59:57+00:00

Awhile ago my CPU recently started overheating and my computer has been shutting down automatically. 

Since then I've reset my pc, cleaned the fan , changed the thermal paste and for the most part, restored the hardware settings to its default. Also updated my BIOS but no difference, I still get terrible temperature with not a lot of cpu usage. I've started looking for information to see if I can find anything on when the problem started and this is all I got.

Source

Windows

Summary

Hardware error

Date

‎7/‎6/‎2019 3:37 PM

Status

Not reported

Description

A problem with your hardware caused Windows to stop working correctly.

Problem signature

Problem Event Name: LiveKernelEvent

Code: 144

Parameter 1: 3003

Parameter 2: ffff9a89703bd6c8

Parameter 3: 40010000

Parameter 4: 0

OS version: 10_0_17134

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.17134.2.0.0.768.101

Locale ID: 1033

Would appreciate the help a lot

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-07-24T00:11:38+00:00

    Hi Shux. I'm Greg, an installation specialist and 10 year Windows MVP here to help you.

    Reduce the load on resources by turning off all of the Startup Freeloaders from the four locations they roost shown in Step 4 of this checklist: http://answers.microsoft.com/en-us/windows/wiki...

    Monitor the temps with CoreTemp from the System Tray, set it to sleep when it reaches Core Max temp it will calculate.

    Add another or more powerful fan.

    For a laptop add a cooling pad.

    Have the leanest possible install like this gold standard Clean Install which compiles the best possible Install of Windows which will stay that way as long as you stick with the tools and methods given, has zero reported problems, and is better than any amount of money could buy: http://answers.microsoft.com/en-us/windows/wiki...

    I hope this helps. Feel free to ask back any questions and keep me posted. I will keep working with you until it's resolved.

    ________________________________________________________

    Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

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  2. Sumit D - IA 166.7K Reputation points Independent Advisor
    2019-07-24T01:19:08+00:00

    Hi,

    I am Sumit, an Independent Advisor and a 2-Year Windows Insider MVP here to help.

    To better understand the issue, Please see the article below on how to share System logs.

    http://www.yourwindowsguide.com/2017/12/how-to-...

    Content on the above blog is written by a Microsoft MVP so it is safe. However, do watch out for the ads.

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