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Computer stuck restarting

Anonymous
2019-07-18T08:48:16+00:00

I restarted my Microsoft 10 and it has forvever been on the restarting screen for so long now

Windows for home | Windows 10 | Performance and system failures

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  1. DaveM121 867.7K Reputation points Independent Advisor
    2019-07-18T08:52:34+00:00

    Hi David

    Press and hold the Power Button on your PC for 5 - 10 seconds to perform a hard shut down

    Start up you PC again to see if it starts correctly . . .

    If it does, then this was probably just a glitch or Windows 10 Updates may have been doing something in the background . . .

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  2. Anonymous
    2019-07-18T09:01:34+00:00

    I have tried this but when i did this the screen turned black for a split second and turned back on

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  3. Anonymous
    2019-07-18T09:51:12+00:00

    Umm sorry i just started to hold my power off button for very long and it shutted down i should’ve down that earlier i didn’t realise i was meant to hold it longer so sorry for bothering your time.

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  4. DaveM121 867.7K Reputation points Independent Advisor
    2019-07-18T09:28:18+00:00

    H David

    Start your PC, just as Windows attempts to load (spinning dots), press and hold Power Button for 5 - 10 seconds to perform a Hard Shut Down

    Do this twice

    On the third start Windows will boot into the Recovery Environment and from there you can access System Repair, Safe Mode, Command Prompt . . . etc.

    Please try each option one at a time, then see of Windows will boot correctly . . .

    Go to Troubleshoot - Advanced Option - Startup Repair

    See if Windows startup can repair itself

    Go to Troubleshoot - Advanced Option - System Restore

    Check to see if you have a restore point you can go back to

    If you do not have a Restore Point, go to Troubleshoot - Advanced Option - Startup Settings and click Restart

    Upon restart, press 4 to enter Safe Mode

    Once in Safe Mode, backup your data if you do not already have a backup

    Open Device Manager and check to make sure all your Drivers are up to date

    Reboot to see if Windows will start Normally

    If the above fails, go to Troubleshoot - Advanced Options - Reset this PC

    Choose to keep your files and apps, just your files or to keep nothing

    Then start the Reset

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  5. DaveM121 867.7K Reputation points Independent Advisor
    2019-07-18T09:05:51+00:00

    Hi David

    Hold the power button until you physically hear your PC shut down (you should hear the power unit click out . . .

    Otherwise, when you say your PC turns back on, does that still result in the 'Restarting' screen?

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