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The computer has an error when the computer is turned off

Anonymous
2019-07-25T00:48:31+00:00

I turn off my Laptop . when I turned off the computer, my computer reported an error gpucontrol.exe . the Windows 1809 no Bug but upgrade Bug . the image . please help me ! 

my laptop is MSI gl62m-7rdx .

Windows for home | Windows 10 | Sleep and Power on, off

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  1. DaveM121 869.7K Reputation points Independent Advisor
    2019-07-25T09:45:05+00:00

    Hi LêTùng1

    This problem is specific to MSI systems, this is a known issue, you need to uninstall Dragon Center, then go to the support page for your system on the MSI website to download and install the latest version of Dragon Center for your model , you will find that on the Utility tab of the page below. . .

    https://www.msi.com/Laptop/support/GL62M-7RDX#d...

    ________________________________________________________

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    .

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  1. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-07-25T01:52:01+00:00

    Are you using any GPU Control program?

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  2. Anonymous
    2019-07-25T01:06:47+00:00

    Every time I turn off the computer, I get this error. I have reinstalled Windows several times but still can't fix it

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  3. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-07-25T00:59:32+00:00

    Hi LêTùng1

    Greetings! I am Vijay, an Independent Advisor.

    Is this one time occurence or has it been happening every time?

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  4. Anonymous
    2019-07-25T00:54:58+00:00

    Hi, LêTùng1

    My name is Smith and I am an Independent Advisor. I would be happy to help you today.

    I recommend you check these methods to repair any Windows problem.

    Press the Start key and type the word CMD, right click on the command prompt and select Run as administrator, enter the following commands one by one followed by the Enter key:

    •- DISM.exe /Online /Cleanup-image /Scanhealth

    •- DISM.exe /Online /Cleanup-image /Restorehealth

    •- DISM.exe /online /cleanup-image /startcomponentcleanup

    •- sfc /scannow

    https://support.microsoft.com/en-us/help/947821...

    Hope this helps. Keep us posted on the status for further assistance.

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