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Printer keeps printing documents in an inverted color scheme

Anonymous
2019-09-15T23:41:12+00:00

Yeah so I have no clue why but when I tried printing some documents on my Brother HL-L2340D Laser Jet printer, it kept printing my documents in an inverted color scheme (black background with white text). This weird thing is, when I use the printer on other devices (A laptop running Windows 7, another laptop running Windows 10, and an iPad), it prints documents just fine. I also checked another printer that I have, and it printed just fine on there.

I have no clue why that printer just does not like my laptop, as I have both uninstalled and reinstalled the printer, and nothing has fixed it.

If you know what is going on with it, thanks in advance.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-09-17T08:31:53+00:00

    Hi,

    Thank you for writing to Microsoft Community Forums.

    We understand your concern, as you are getting print with the inverted color scheme. . In order to get clarity and to assist you accordingly, please reply with the answers to the questions below.

    • What is the Windows 10 version and Build installed? (Type winver in Windows search/Run command)
    • Does the color invert while printing from all applications or any specific application?
    • Were there any changes made to the system prior to this issue?

    Meanwhile, we would suggest you to perform these steps and check.

    1. Go to Printer Properties and click on Advanced tab.
    2. Click on Printing Defaults tab from the bottom.
    3. Click on Advanced tab and click on Other Print Options.
    4. Click on Print Text in Black and check the box beside Print Text in Black.
    5. Click on OK on all the three windows.

    If you still face issues, use the uninstall tool from Brother Website and then re-install the drivers from Windows and check.

    If issue persists, update the driver from Brother Website: https://support.brother.com/g/b/downloadlist.aspx?c=us&lang=en&prod=hll2320d_us_as&os=10013

    Run Printer Troubleshooter: https://support.microsoft.com/en-us/help/4015401/windows-10-fix-printer-problems

    Regards,

    Aditya Roy

    Microsoft Community – Moderator

    20+ people found this answer helpful.
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26 additional answers

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  1. Anonymous
    2020-02-19T21:01:22+00:00

    I had the same problem with my Brother printer and what I did was go in and change the print driver to Brother Laser Type 1 Class Drive and that fixed the problem.

    10+ people found this answer helpful.
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  2. Anonymous
    2020-04-01T02:22:02+00:00

    hi everyone, I solved this issue. fixed both my laptops a hp and acer. my brother printer kept printing black background and white font.  Ink wastage and annoying.

    here is the link, brother acknowledges the issue exists with window 10.

    https://help.brother-usa.com/app/answers/detail/a\_id/167000/~/inverted-text-or-white-text-on-a-black-background-when-printing---windows-10

    also I didn't get the update driver option. instead I got a option of choosing generic or bother.

    I chose brother and then chose the most matching option. 

    CLASS1 LASER...   seemed like a match for my mfc l27 40dw and voila it worked.  I recommend trying all the drivers the settings suggest. 

    hold heart my fellow non voluntary color inverter victims. 

    ps. email me, I can try to help..

    ******@gmail.com

    3 people found this answer helpful.
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  3. Anonymous
    2020-01-05T23:03:59+00:00

    I just purchased a Lenovo Yoga and my Brother HL-L2305W was experiencing the same issue as originally posted. I spoke with Microsoft Chat Support, and here's how we fixed it:

    Symptom:

    Docs printed inverted (black background, white letters) with a white border where the printer couldn't reach the margin. Documents printed fine from other computers, and tested fine from the machine itself.

    Solution:

    1. Uninstall Printer Driver
    2. Navigate to Brother support website https://support.brother.com/g/b/downloadhowto.aspx?c=us&lang=en&prod=hll2305w_us&os=10013&dlid=dlf101112_000&flang=8&type3=11
    3. Download Full Driver & Software Package.
    4. Follow instructions from brother to install

    Hope that helps!

    -Bobby B

    3 people found this answer helpful.
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  4. Anonymous
    2020-02-25T20:55:25+00:00

    this worked, thanks

    2 people found this answer helpful.
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