Hi, AfonsoAlves1
My name is Marc, thanks for participating in the Microsoft Community, I'm an Independent Advisor and I'll be glad to help you today.
Check if you have TLS enabled
- Press the Windows + R keys
- In the Open box type: control inetcpl.cpl and press Enter
- In the Internet Properties panel, open the Advanced tab
- In the configuration window, go down to the bottom and activate the boxes:
Use SSL 2.0
Use SSL 3.0
Use TLS 1.0
Use TLS 1.1
Use TLS 1.2
- Click Apply and OK to close the Internet Properties.
It is also possible that the problem may be caused by some antivirus, antispyware, third-party firewall or other programs that interfere with access to secure connections
Regards,
Marc M.