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No dictate button Word, PPT

Frank Lee 1 Reputation point
2020-07-23T02:42:58.877+00:00

Hi,
I just recently installed 2019 Office Pro Plus and it has no dictate button where the button should be in Word and PPT. I tried to customize the quick access tool bar but there is no option to add it. I also, based info from other threads, tried the Office Intelligent Services to no avail. Any advice, ideas would be much appreciated. Thanks in advance.

Microsoft 365 and Office | Word | For business | Windows
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  1. Emi Zhang-MSFT 30,191 Reputation points Microsoft External Staff
    2020-07-23T09:23:28.15+00:00

    The dictation feature is only available to Microsoft 365 subscribers, you're using Office 2019 ProPlus and the feature is not available in Office 2019.

    Please refer to this support article:

    Dictate your documents in Word

    13452-199.png

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  2. ChillGuy2301 1 Reputation point
    2021-11-16T15:55:37.757+00:00

    Sorry I am writing this from the perspective of Outlook. Perhaps is will help. I forgot this was about Word and PPT because I am looking for help in Outlook.

    Anyway, a little late, however if it helps someone else I just found if I type "dictate" into the "Tell me what you want to" box at the top of an email I get a couple of selections to pick of which one is "Office Dictation". I click that and the little mic dialog box opens and I can dictate. I am using Office 365 through my work and I am signed into Office 365. I cannot for the life of me find a dictate button. For that matter I can't find the "Actions" section either like the help seems to indicate.

    I have used dictate to a limited degree in Word and found it better. Outlook seems to just take words. If I say "delete" it does not delete the previous word, it adds delete. I did find that it would find an email address when I spoke a name so there is some intrinsic functionality.

    As a cross comparison, I just tried to dictate an email and it was very slow to pick up my words. As a cross check I went immediately to Word and found word pick up was fine. I do speak words individually so it is not "quick" either way. So even though it seems like they might draw on the same office capability in practice there is a performance difference.

    BTW I am also dictating from home while remoting (Microsoft Remote Desktop) into my work laptop. 6 months ago I could not do this and I didn't find any help on line to resolve this at the time. I don't know if the functionality has been added or not. What I do know is my work laptop shows "remote audio" when I hover over the little speaker button on the task bar and I had to change setting on my MRD to allow my local mic (and video) to be used remotely. This also allows me to make Zoom calls remotely.


  3. RIPTechnet 1 Reputation point
    2020-12-11T22:41:23.053+00:00

    Right, so i have read many threads that are now locked on technet forums (thanks M$ for sunsetting an amazing and still useful site)...

    As far as i can tell, we need to enable user config -> policies -> administrative templates -> microsoft office 2016 -> privacy -> trust center -> Send Personal Information = ENABLED

    I have done that, and i still dont have a menu item for "Intelligent Services" or the dictate button.

    I am using word 2016 (16.0.5095.1000) MSO (16.0.5095.1000) 64-bit

    I am logging onto word with my office365 credentials. I have an academic office 365 A3 license.
    I am trying to use this on the Thick word 2016 application and people in other threads, say that works fine.

    So what am i doing wrong here? I have also heard anecdotally that some workstations in the company have this enabled already, but i havent actually seen it.

    What else is required for making dictate work? I have no office group policies, and very minimal windows 10 policies in general, so i doubt i have turned off this feature. This problem exists on multiple devices i have tried, and across multiple accounts.

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  4. T. Kujala 8,806 Reputation points
    2020-07-23T03:53:33.537+00:00

    Hi @Frank Lee ,

    You could verify that the Intelligent Services is turned on.

    Click the File tab in Word or PowerPoint.

    Click Options.

    13358-enabled-services.jpg

    https://answers.microsoft.com/en-us/msoffice/forum/all/dictate-word-button-missing/b1705fdc-cc54-4aae-8ae7-d0c50da279bc

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