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recover files from a locked phone before doing "hard reset"

Anonymous
2019-09-20T18:34:32+00:00

I have an old Nokia Lumia 635. I don't remember the screen password and the phone is indefinitely locked on. So I have to reset the phone, but I want recover same files inside the phone's memory and the contacts before this operation. How can I do?

Windows for home | Other | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-09-22T01:59:22+00:00

    ++ it should help unlocking the phone (so maybe there will be no need for a reset) & it has nothing to do with the SIM card PIN //

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  2. Anonymous
    2019-09-20T19:57:19+00:00

    ++

    reset your PIN through account.microsoft.com. If you use remote unlock, your logon PIN will be protected by Windows instead of your device's security system.

    • Sign in to account.microsoft.com/devices.
    • Find the phone you want to lock remotely in the list, and the select Find my phone.
    • Select Lock.
    • Enter a new PIN, and then select Lock. You'll now be able to unlock your phone with a new PIN.
    • To go back to having your logon PIN protected by your device’s security system, make sure the device has been on for at least 2 hours. Go to Settings  > Accounts > Sign-in options and select I forgot my PIN. Enter your Microsoft account info, verify your identity, and set the PIN for the device. https://support.microsoft.com/en-us/help/4028741/windows-unlock-your-windows-10-phone-remotely ++ THIS SUPPORT ARTICLE MAY HELP //

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  3. Anonymous
    2019-09-21T09:11:17+00:00

    ++

    reimpostare il PIN tramite account.microsoft.com . Se si utilizza lo sblocco remoto, il PIN di accesso sarà protetto da Windows anziché dal sistema di sicurezza del dispositivo.https://account.microsoft.com/

    • Accedi a account.microsoft.com/devices .https://account.microsoft.com/devices
    • Trova il telefono che desideri bloccare in remoto nell'elenco e seleziona Trova il mio telefono.
    • Seleziona Blocca.
    • Immettere un nuovo PIN, quindi selezionare Blocca. Ora sarai in grado di sbloccare il tuo telefono con un nuovo PIN.
    • Per tornare a proteggere il PIN di accesso dal sistema di sicurezza del dispositivo, assicurarsi che il dispositivo sia acceso da almeno 2 ore. Vai su Impostazioni > Account> Opzioni di accesso e seleziona Ho dimenticato il mio PIN. Inserisci le informazioni del tuo account Microsoft, verifica la tua identità e imposta il PIN per il dispositivo. https://support.microsoft.com/en-us/help/4028741/windows-unlock-your-windows-10-phone-remotely ++ QUESTO ARTICOLO DI SUPPORTO PUO 'AIUTARE //

    Does this procedure allow me to go beyond the lock screen? I forgot the screen lock password, not the card PIN.

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