Hi WB207,
I'm Charles, an Independent advisor trying to help.
Please, reinstall the drivers of the official website of the same brand and test the results
1.- Official drivers of the same brand and model
https://acer-us.com/4680_3_V246HL/
I hope the steps work for you too
Attentive to any comments
Have a happy day
Best Regards,
Charles.
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.