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cannot access command prompt or command prompt (admin) from start menu

Anonymous
2019-10-13T04:43:45+00:00

I was using Pinnacle Studio when it froze.  On rebooting I discovered I had to reinstall my drivers for video and audio.  I decided to use SFC /Scannow to check Windows. I discovered I could no longer access cannot access command prompt or command prompt (admin) by right clicking the start menu.

I have since run SFC using CMD with no errors.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2019-10-13T05:01:03+00:00

    Go Settings, Personalization, Taskbar, turn off "Replace Command Prompt with Windows PowerShell in the menu when I right click the start button or press Windows key+X.

    3 people found this answer helpful.
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  2. Vijay A. Verma 104.8K Reputation points Volunteer Moderator
    2019-10-13T06:05:00+00:00

    Hi PhilipGlenister

    Greetings! I am Vijay, an Independent Advisor. Looks like this has been replaced by Powershell in your Start menu. If yes - Windows Key+i > Personalization > Taskbar > Toggle on Red zone as in picture

    If this is not the case, let me know.

    2 people found this answer helpful.
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  3. Anonymous
    2019-10-18T03:01:18+00:00

    Hi Lester,

    I created a new user with Admin status.  Same problem.

    I have now reset Windows and still have the same problem. Tried another user with the reset Windows - still no good.

    I think my last resort is to wipe the disk and start again.

    I have wasted so much time so far.

    I will wait for your reply before I do just in case.

    Many thanks for all your efforts.

    Philip

    1 person found this answer helpful.
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  4. Lester Bernard Reyes 77,890 Reputation points Independent Advisor
    2019-10-14T16:42:01+00:00

    Hi

    My name is Lester and hopefully, this helps answer your question.

    Solution 1. Update PATH System Environment Variable to enable CMD to work

    1. Type: environ in the Search box and select "Edit" the system environment variables to open "System Properties with Advanced".

    Fix Command Prompt not working issue with PATH.

    1. Open Advanced Tab on "System Properties" and click "Environment Variables".

    Update PATH System Environment Viriables to fix CMD not working issue.

    1. Click "PATH" in Environment Variables and click on "Edition".

    Repair CMD to work again by updating PATH System Environment Variables.

    1. Create "New entry" and add: C:\Windows\SysWow64, then click "OK".

    Make Command Prompt back to work again in Windows 10.

    1. Reboot PC and then you shall be able to use CMD in Windows 10 again.

    Solution 2. Try to do an in-place upgrade wherein it will repair and update your PC without deleting any files on the PC.

    Note: before doing this make sure to create a restore point: https://support.microsoft.com/en-hk/help/402753...

    If you're ready follow the steps below.

    1. go to this link: https://www.microsoft.com/en-us/software-downlo...
    2. Select Download tool, and select Run. You need to be an administrator to run this tool.
    3. On the License terms page, if you accept the license terms, select Accept.
    4. On the What do you want to do? page, select Upgrade this PC now, and then select Next.
    5. After downloading and installing it should be back to normal.

    I hope this will help you fix the issue.

    Lester

    Independent Advisor

    1 person found this answer helpful.
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  5. Anonymous
    2019-10-13T07:01:16+00:00

    Hi Vijay,

    Thanks for your assistance.

    The "Replace Command Prompt with Windows Powershell"  is definitely OFF

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