Share via

My bluetooth adapter doesn't work properly

Anonymous
2019-08-28T23:04:55+00:00

I'm using Windows 10, and when I try to pair with my DS4 it simply doesn't work. In devices and printers list it shows up as a bluetooth headset and is named just "dongle". In its properties it's said that its manufacturer is KOGA. Apparently it's something about drivers? But I don't know, help!

EDIT: For anyone who may have the problem that I did, I used BlueSoleil to pair my controller and used a program called "World of Joysticks", the xinput emulator one to use it as an xbox 360 controller. Before pairing the controller, make sure you turn off the dualshock 4 support on big picture mode settings, otherwise the computer won't utilize the "xbox 360" controller. Then you just use the standard settings for a dualshock 4 on the app and you're good to go! Thank you very much Greg for all the support you provided me, if it wasn't for you I would not fix this at all!

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

Greg Carmack 24,770 Reputation points Volunteer Moderator
2019-09-02T15:19:52+00:00

Glad to hear it, Socram.

Let me know if there's anything else.

Also when ready please mark the post which helped most as the Answer, to help others.  A rating is also appreciated.

Was this answer helpful?

3 people found this answer helpful.
0 comments No comments

45 additional answers

Sort by: Most helpful
  1. Anonymous
    2019-08-29T01:40:50+00:00

    Also, this is how my dongle shows up.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  2. Greg Carmack 24,770 Reputation points Volunteer Moderator
    2019-08-30T22:31:41+00:00

    Did you try both drivers?  Are the Bluetooth drivers started in Dev Mgr?  Can you pair and connect?

    If not try the steps in my first post to try to force the adapter to work.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2019-08-30T18:59:09+00:00

    Do the Bluecore CSR Device which appeared under USB devices, and the Bluetooth Radio CSR, both show they are installed and operating under their General tab?

    If not click the Driver tab > Update Driver > Automatically to see if it finds any better driver. If that fails choose Update Driver > Browse > Let Me Pick to try all previously installed drivers until you find one that works. Sometimes it also works to Uninstall the driver there, then restart PC to reinstall.

    Once all the Bluetooth drivers are working try pairing and connecting and it still doesn't work go through the steps in my first post to see if you can get it to work with the known-correct driver. If not, replace the adapter. A good one like I linked is only $10.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments
  4. Anonymous
    2019-08-30T00:07:12+00:00

    is this it?

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments No comments