Hi Paul
I am Vijay, an Independent Advisor.
Download latest driver from https://resources.kodakalaris.com/docimaging/dr...
Uninstall and reinstall the Scanner (Credit to Andre Da Costa, MVP for providing steps)
A. Uninstall Scanner
Click on Windows Key+X > Apps and Features > Scroll down and click Programs and Features > Select your Scanner > Select Uninstall
Type Scanner in Cortana Search box > Scanners & Scanners > Select your Scanner > Remove device
Type Scanner in Cortana Search box > Click Scanners & Scanners > Scroll down and click Print server properties under Related settings > Under Driver tab, look for your Scanner > Select it and click Remove button at the bottom
B. Install Scanner
Reinstall the Scanner driver > Reboot the computer
Type Scanner in Cortana Search box > Click Scanners & Scanners > On Right side, Click Add a Scanner or scanner > If Windows detects your Scanner, it will be listed > Select the Scanner and follow on screen directions to set it up (In case of Wifi Scanner, your computer should also be logged into Wifi network)
If Windows doesn't detect your Scanner, then you will get a blue message - Click The Scanner that I want isn't listed
If you are using Bluetooth / Wirelss Scanner > Select Add a Bluetooth, wireless or network discoverable Scanner > Choose the Scanner > Select your Scanner and follow on screen directions
If you are using wired Scanner > Select Add a local Scanner or network Scanner with manual settings > Select Use an existing port > Select your Scanner and follow on screen directions
Disclaimer - This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.