Entry Point NOt found

tl;dr version:

Install a Windows 10 driver, if there is one, for your AMD-based graphics card; and make sure that you are running a version of your game that supports Windows 10.

Full version:

The message 'Entry point cannot be found' refers to software libraries. The term 'library,' in this context, means a collection of commonly used software utilities that are bundled together and stored in a single file called a dynamically linked library (DLL for short.)

Instead of writing the code for these commonly used software utilities again and again, which would slow the game's performance, the programmer tells the computer: 'to find the code, look in the dynamically linked library.'

But how will the computer find the code it needs inside a DLL that contains code for many software utilities? Simple: Just like you and I consult a book's table of contents to find the first page of a chapter, every DLL has an index that points to the location where the requested software utility begins. That location is called a 'procedure entry point.'

Now you understand what happened: One of the files in your game - EclipseHatcher.exe - was looking for software code in a DLL called atiumdag.dll, but it could not locate the procedure entry point in the DLL.

The name of the DLL - atiumdag.dll - indicates that it is part of the driver for an AMD-based graphics card, because ATI was the original name of the company before it became AMD.

Here is the most likely cause of the error message: Your game (specifically, the EclipseHatcher.exe file) is looking for a different version of atiumdag.dll from the version that you have. That's why it can't find the software code it needs - that's why the procedure entry point couldn't be located.

There are two ways to fix this, if it's fixable. It may not be fixable. The first way is to contact AMD technical support and find out if they have a Windows 10 driver for your game. You'll have to tell them the name of the game and the exact version. This is your best chance for success. The second way is to contact the game's developer and ask them what version of the driver for your AMD-based graphics card is needed. Hopefully, that will be a driver that is supported on Windows 10.

Hi Kent. I'm Greg, an installation specialist, 10 year Windows MVP, and Volunteer Guardian Moderator here to help you.

A fix is in this video tutorial:

https://www.youtube.com/watch?v=mbvwHr4k-LM

I hope this helps. Feel free to ask back any questions and keep me posted. If you will wait to rate my post, I will keep working with you until it's resolved.

hello greg! appreciate your quick reply, so i tried the instruction video above exatly as it says, but i still got the same error when launching the game

by the way, the microsoft visual C++ that i had was 2017, uninstalled and installed 2015 as the vid said, but it still didnt work

Try repairing Visual C++ : How to Repair Microsoft Visual C++ Redistributable - SolarWinds Worldwide, LLC. Help and Support

How to remove and reinstall Microsoft Visual C++ Runtime Libraries | Search | Autodesk Knowledge Network

The latest supported Visual C++ downloads

Have you tried reinstalling the game? Uninstall in Settings > Apps > Apps & Features, restart PC, then reinstall from a fresh download.

If this fails uninstall the Visual C++, restart PC, reinstall the game again as above, then wait to see if it prompts for it. You may not need it. Programs should prompt for it or if one has issues reinstall the one you had then.