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Microsoft Translator unable to download offline language packs in another computer

Anonymous
2019-10-27T16:42:11+00:00

Yesterday I downloaded Microsoft Translator (latest version 5.6.0.0) from Microsoft Store on another computer as well as three language packs so I can translate offline.

I installed the same app in another computer also from Microsoft Store but despite installing and uninstalling the app numerous times I cannot download any offline language packs. The install progress just stays at 0%. This is extremely annoying! Any ideas?

Windows for home | Windows 10 | Microsoft Store

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Anonymous
2019-10-28T19:18:46+00:00

Well this isn't the reply you may expect. I installed Windows 10 on another computer and did all updates except for Microsoft Store. I then installed Translate from Microsoft Store and the offline language packs downloaded. I am not sure what the problem was but it could have also been a version issue.

Now my only problem is that I may have to buy professional translating software that can take unlimited PDFs etc. but the Translator by Microsoft is a very good start.

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  1. Anonymous
    2019-10-28T12:48:47+00:00

    Hi Tim,

    Do get back us with the results, I am happy to help you If you need further assists.

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  2. Anonymous
    2019-10-28T07:56:02+00:00

    Many thanks for your suggestions. I started looking into Methods 1 and 2 this morning but no luck so far. I will look into Methods 3-5 when I get the time, which I don't have now, but hopefully later on soon. I will be back on this post again soon when I get the quality time needed to try all five methods properly.

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  3. Anonymous
    2019-10-27T17:24:07+00:00

    Hi timk51,

    I appreciate you for providing details about the issue and we are happy to help you.

    Have you ever tried this? ignore the steps you are already tried:

    Method 1: I suggest you to run the Windows Store Apps troubleshooter.
    Windows Store Apps Troubleshooter, troubleshoots problems that may prevent Windows Store Apps from working correctly.
    Follow the below steps:
    Type troubleshooting in the search bar on the Taskbar.
    Select Troubleshooting.
    Select View all on the top left corner.
    Click on Windows Store Apps.
    Select “Advance” and click on “Run as Administrator”.
    Click “Next” and follow the on-screen instructions to complete the troubleshooting process.
    Also, Run the troubleshooter for Windows apps online troubleshooter : https://support.microsoft.com/en-us/help/402749...

    Method 2: Clear the Store Cache
    You may try these steps to clear the Store cache and check if that helps:

    1. Press the “Windows Logo” + “R” keys on the keyboard.
    2. Type “wsreset.exe” and press “Enter”.
    3. Reboot the computer and then check if you are able to open the Windows Store and all the other apps on the computer.

    Method 3: Re-register All Store apps (You will get many Reds, ignore them. This will reinstall all default Store apps, hence if you have uninstalled any default Store app, that will get reinstalled)
    Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

    Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Method 4: Reinstall Store
    Windows Key+X > Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter

    Get-AppxPackage -allusers Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

    Method 5: Run SFC scan

    1. On the Start menu, type Command Prompt, and then click Run as Administrator.
    2. Type in the following command, and then press Enter.
      sfc /scannow

    Do get back to us with the result. We will be glad to help if you need further assistance.

    Best Regards

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