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Logitech Gamepad F310 not detected

Anonymous
2019-10-31T17:49:34+00:00

Hi folks,

I come with an issue I've spent hours trying to solve, to no avail. 

I own a Logitech F310 that's been working fine until I had to clean-install windows 10 yesterday. Now the thing won't connect. 

When I plug it in I get nothing, not the chime that you hear when you plugged an USB, not the chime you hear when you UNplug an USB. I don't get a message saying the USB is not recognized, I don't get anything. I have three USB ports in my laptop (HP Pavilion gaming), and the three of them work for every other hardware I plug in, except for this gamepad. The gamepad works fine in other computers too. I've been looking online for solutions to this, so far I've tried:

  1. Switching back and forth from X to D input
  2. Re-installing USB drivers
  3. Changing USB power settings (unchecked "allow to turn off to save energy" and disabled "selective suspend setting"
  4. Power cycling
  5. Do all this after a clean boot
  6. Installing the Logitech official driver and software, in which during a stage it does try to recognize plugged in gamepads. During recognition I hear the chime of USB plugging in, and immediately after the chime of USB unplugging. The software ends saying I don't have a gamepad connected.

None of these work. NOW, this one time when I did a clean boot AND from a clean boot I used the Logitech software I did get it to work for a while (even played PES for a few minutes), but it disconnected by itself and never worked again.

The only thing I haven't tried yet is to re-install Windows 10, which I don't want to do because its a bit cumbersome.

If anyone has any idea or clue about this mystery, it will be appreciated.

Thanks !!

Windows for home | Windows 10 | Gaming

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  1. Anonymous
    2019-10-31T20:20:48+00:00

    Please try installing this logitec unifying device driver and check.

    https://download01.logi.com/web/ftp/pub/control...

    1 person found this answer helpful.
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  2. Anonymous
    2019-11-01T04:09:09+00:00

    Clearly there is a compatibility issue between the OS and the gamepad. Did you install the latest 1903 version of the OS or an older one?

    Seems like we may have to go for another Reset or we have wait for version 1909 (November-December)

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