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does anybody know a fix to where when I press the esc key it brings up the windows start menu. also it wont let me type when this issue happens and when on a browser trying to scroll up and down with my mouse zooms the screen in and out.
there is no issue with the keyboard I have tried several and they all have the same problem. there are a few other things that happen when this issue occurs but these are the main problems.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi my name is Ross, I'm a Microsoft user expert. I'd be happy to help with your issue.
This sounds like the Ctrl key on your keyboard is stuck down, as Ctrl+Esc will open the start menu.
Please try press this button several time to un-lodge any dirt or dust, alternatively if possible try to replace the keyboard.
Regards,
Ross
i have tried 2 keyboards and it has the same result
this issue only happens when playing games
Good day, I have used 2 keyboards on my tower pc, and I have followed the steps to turn off sticky keys, any other explication,
Regards, David Kantor
If you are sure the keyboard it not at fault you may have sticky keys enabled.
Please follow the steps in this link:
https://www.lifewire.com/how-to-turn-off-sticky...
Regards,
Ross
