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Minecraft Realms

Anonymous
2019-09-25T19:40:32+00:00

Can you tell me why this message keeps popping up, even though I've already verifiedmy connection and everything is normal. The game runs normally, the problem only appears when I try to create a Realm.

Windows for home | Windows 10 | Gaming

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2019-09-25T20:20:57+00:00

    Hi Fini

    My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

    You are probably signed into an account that does not own Minecraft. Try signing out then sign in with the right account.

    Option 2:

    Issues with playing multiplayer games online may occur if your account's privacy and online safety settings are blocked. Let's try to double check the other options under Privacy and online safety settings by logging in to this link (https://account.xbox.com/en-US/Settings?tab=1) and follow the steps below:

    Go to the Xbox One/Windows 10 Online Safety tab.

    Set Join multiplayer games to Allow.

    You can also change other settings before clicking the Save button.

    Play Minecraft again.

    To know more about changing the Privacy and Online Safety settings, you may visit this link (https://privacy.microsoft.com/en-us/xbox-one-pr...).

    or

    Ask a friend to change the settings on Windows 10 PC or Xbox device.

    Option 2:

    Could you confirm if this also happens in the default Administrator account?

    Open Start

    Type: cmd

    Right click CMD

    Click Run as administrator

    At the command prompt, type:

    net user administrator/active:yes

    Hit Enter

    Close command prompt, restart, then try signing into the Administrator account.

    Still not working?

    Open Start > Settings > Apps > Apps & features

    Scroll down to Minecraft

    Select it

    Click Advanced options

    Click Reset

    Restart

    Check the Store for updates

    If that does not work...

    download the following utility and use it to remove Minecraft: extract it, launch it, scroll through the list, select Minecraft then click Remove.

    https://gallery.technet.microsoft.com/scriptcen...

    Download and reinstall Minecraft for Windows 10 - Microsoft Store

    https://www.microsoft.com/en-us/p/minecraft-for...

    I recommend you contact support and let them put you through a tier 2 support so they can investigate your Microsoft Account, because that is likely where the issue lies why you are having issues signing. They will probably as for permission to connect to your machine and investigate the problem.

    https://partner.support.services.microsoft.com/...

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