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resetting hard disk to factory settings

Anonymous
2019-09-29T14:57:37+00:00

When I purchased my acer Nitro laptop, it came with a windows 10 pre-installed on it.  The hard disk had only one partition which is C and it contained the operating system and other files. It used to show total space of C as around 1 TB when I view it from 'This PC'. After that, I've created another partition and shrunk the size of C. Now I need to undo all the changes and have my disk resat to factory settings when it had only one partition. In disk management, it shows that windows is located on a separate disk which has a space of 128GB and I think that's the SSD. But I'm sure it was all on the same disk when I purchased it. Maybe it was modified in some way for the two disks to share the space together or have access from one to another. Will it get resat if I reset windows or I should format the disk first? And how can I get the original windows on my laptop again if I format disk? Thank you

Windows for home | Windows 10 | Windows update

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  1. Anonymous
    2019-09-30T15:22:37+00:00

    version 1903 (OS Build 18362.356)

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  2. DaveM121 888K Reputation points Independent Advisor
    2019-09-30T06:23:35+00:00

    Hi Obadah

    I am glad you have successfully reset your system . . .

    With regards to the right click issue on your Desktop, updating Windows will probably resolve that . . .

    Click your Start Button, type winver and hit Enter

    On the resulting dialog, what Version No. and build No. of Windows 10 are you running?

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  3. Anonymous
    2019-09-29T21:57:07+00:00

    Thank you for the instruction! I've got my device reset, but I got an issue that I have never had before the reset; when I right click on desktop background, I don't get the drop list, mouse loading icon keeps spinning and doesn't seem to stop.

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  4. Anonymous
    2019-09-29T16:26:39+00:00

    thanks for your reply! 

    No I have transferred all of my data to a flash memory. But will resetting windows delete the new partitions I've created and have windows installed on a disk with 1 TB space? How were the two disks combined when I purchased the laptop? How did C have space of 1TB while now it only has 128GB?

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  5. DaveM121 888K Reputation points Independent Advisor
    2019-09-29T15:06:38+00:00

    Hi Obadah

    Re-installing Windows 10 will not be a problem, you can do that any time, you will not need a product key, and activation will be automatic

    Before you do that, open Disk Management (accessible by right clicking your Start Button

    Please provide a screenshot of the Disk Management window

    Do you have data you need to save/backup on either drive on your PC?

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