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windows blocking mouse firmware update

Anonymous
2019-12-22T03:42:57+00:00

Trying to update firmware on Logitech mouse, getting administrator blocking message. Tried unhiding hidden admin to see if update could be done without success. Hidden admin does not show. This is a new computer running windows 10 pro.  Any help would be appreciated

Windows for home | Windows 10 | Security and privacy

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  1. Anonymous
    2019-12-22T04:23:17+00:00

    Is this your own personal device, or is this a work, school, etc device?

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  2. Anonymous
    2019-12-22T04:19:06+00:00

    Thank you for the guick response. I get the same error message. Admin block

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  3. Anonymous
    2019-12-22T03:44:42+00:00

    Hello! I am an Independent Advisor, I would love to help you out!

    On the file to install the driver try right-clicking on it and choose "run as administrator". When you run it that way does it install properly?

    Do you get an error code, etc?

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