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exception processing message 0xc0000005 parameters 0x7fff90d72d58 0x7fff90d72d58 0x7fff90d72d58 0x7fff90d72d58

Anonymous
2019-12-13T23:49:51+00:00

My windows search keeps breaking and not displaying files when I search. Then when I click the three dots at the top right of the menu and go to "indexing options" I get this error message.

I have used control panel > indexing options and run the windows troubleshooter, which identifies the problem, fixes it and then my search starts working again, but when I restart my laptop it breaks again.

I have also been into services.msc > windows search and it was set to disabled, so I set it to active (delayed start). This also fixes the issue, but again after I restart my PC it breaks again and goes back to disabled.

This has been going on for a couple of weeks now and no matter what I do to fix it, it always breaks again after I turn off my laptop.

Windows for home | Windows 10 | Settings

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  1. Anonymous
    2019-12-14T00:05:39+00:00

    Hi, GeorgeBarrett2

    My name is Jeffrey and I am an Independent Advisor. I would be happy to help you today.

    Follow these steps:

    Press the Start key and type the word CMD or Powershell, right click on the command prompt and select Run as administrator, enter the following commands one by one followed by the Enter key:

    •- DISM.exe /Online /Cleanup-image /Scanhealth

    •- DISM.exe /Online /Cleanup-image /Restorehealth

    •- DISM.exe /online /cleanup-image /startcomponentcleanup

    •- sfc /scannow

    https://support.microsoft.com/en-us/help/929833...

    10+ people found this answer helpful.
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  2. Anonymous
    2019-12-14T11:50:28+00:00

    Thanks for the help. I've done this now, so hopefully it's all sorted, but I will let you know over the next few days if it keeps breaking again.

    3 people found this answer helpful.
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  3. Anonymous
    2019-12-14T11:51:43+00:00

    Glad to Help!

    2 people found this answer helpful.
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  4. Anonymous
    2019-12-15T16:25:13+00:00

    I recommend that you repair Windows completely before you must make a backup of your personal files, third-party software will be removed. Here the link to download the Windows ISO.

    https://www.microsoft.com/en-us/software-downlo...

    https://www.kapilarya.com/how-to-repair-windows...

    https://www.tenforums.com/tutorials/16397-repai...

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  5. Anonymous
    2019-12-15T16:22:50+00:00

    Hi, I run the checks you said in cmd, but it still isn't fixing the problem. Here's the log from cmd:

    Microsoft Windows [Version 10.0.18362.476]

    (c) 2019 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Scanhealth

    Deployment Image Servicing and Management tool

    Version: 10.0.18362.1

    Image Version: 10.0.18362.476

    [==========================100.0%==========================] No component store corruption detected.

    The operation completed successfully.

    C:\WINDOWS\system32>DISM.exe /Online /Cleanup-image /Restorehealth

    Deployment Image Servicing and Management tool

    Version: 10.0.18362.1

    Image Version: 10.0.18362.476

    [==========================100.0%==========================] The restore operation completed successfully.

    The operation completed successfully.

    C:\WINDOWS\system32>DISM.exe /online /cleanup-image /startcomponentcleanup

    Deployment Image Servicing and Management tool

    Version: 10.0.18362.1

    Image Version: 10.0.18362.476

    [===========                20.0%                          ]

    The operation completed successfully.

    C:\WINDOWS\system32>sfc /scannow

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.

    Verification 100% complete.

    Windows Resource Protection found corrupt files and successfully repaired them.

    For online repairs, details are included in the CBS log file located at

    windir\Logs\CBS\CBS.log. For example C:\Windows\Logs\CBS\CBS.log. For offline

    repairs, details are included in the log file provided by the /OFFLOGFILE flag.

    C:\WINDOWS\system32>

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