This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Hello, I am currently having an issue with my PCs download speed. I have tried wi fi and ethernet, but all of the following things I have tried have been while connected via ethernet to my router.
My xfinity plan is for 200mbps download speed.
My Iphone 7 gets 189mbps on speedtest
My PC is getting 4-8mbps on speedtest.
When I am downloading on steam my download speed is ranging from 200 kb - 1.1 mb per second.
I tried doing the following: windows key + R cmd ipconfig /release ipconfig /renew
and my download speed peaked at 21 mbps and then gradually went back down to 1.1 mbps over the next 20 seconds or so.
I updated the drivers for my Realtek PCIe GBE Family Controller and this also made my download speed on steam peak at 21 mbps and then gradually go back down to 1.1 mbps.
I checked for windows 10 updates in general and there none available.
Below are my specs:
Processor AMD Ryzen 7 1700 Eight-Core Processor, 3000 Mhz, 8 Core(s), 16 Logical Processor(s) Installed Physical Memory (RAM) 16.0 GB Total Virtual Memory 20.6 GB Product Type Microsoft Kernel Debug Network Adapter Name [00000001] Qualcomm QCA61x4A 802.11ac Wireless Adapter Name [00000002] Realtek PCIe GBE Family Controller AMD Radeon (TM) RX 580 OK
Let me know if there is anything else I can provide. I don't understand why my download speed is maxing out at 1 MBps.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 0%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFD%3C/text%3E%3C/svg%3E)
Hi LukeMorsa,
temporarily uninstall any third-party firewall / antivirus and try again.
Otherwise: Settings> Network and Internet> Status. Click on Network Reset on the right side and follow the instructions.
https://support.microsoft.com/en-us/help/10741/windows-fix-network-connection-issues
Do you experience that slow speed on both wifi and ethernet?
Have you tried changing your cables to change switch/router ports?
Can you try to boot on safe mode with network then try to the internet speed again.
So we can see if there is some kind of background process that chokes your connection.
Yes and yes. The speed is almost identical on wi fi as it is when connected to ethernet.
