if that is not possible or does not resolve it
make sure that virtualization is turned on in the bios of the host
illustrated guide https://support.lenovo.com/gb/en/solutions/ht50...
Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.