Hi PattyEarls
this might sound a stupid question but does it have a cd/dvd drive?
what is the make and model of the computer, i will check the specs for you.
in the meantime open file explorer
on the left click on This PC
if you can see the cd/dvd drive listed on the right, right click on it and select eject
also, right click on start and select device manager
can you see dvd/cd-rom drives