Hi! Michael
I'm Marvin an Independent Advisor, and I will help you with your issue.
Method 1:
You can turn on or turn off Num Lock in the Basic Input Output System (BIOS). You may have to contact the computer manufacturer to see if it is enabled or not.
Disclaimer: Modifying BIOS/complementary metal-oxide-semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.
Method 2:
Important: These steps tell you how to modify the registry values. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
Follow these steps to the backup registry.
- Press “Windows key + R” from the keyboard.
- Type “regedit” without quotes and hit enter.
- Click on the “drop-down arrow next to “Computer” (to make sure you see only the “Computer” option is listed there).
- Right-click on the “Computer” option.
- Select the “Export” option and save the file on any external memory devices.
Follow these steps to enable the “Num lock” option on boot.
- Press “Windows key + R” from the keyboard.
- Type “regedit” without quotes and hit enter.
- Navigate to “HKEY_USERS.Default\Control Panel\Keyboard”.
- Change the value for “InitialKeyboardIndicators” from 0 to 2.
- Restart the computer and then check how it works.
If you still having problems with this, I will be around to help you.
Regards.