Share via

Windows Scan for Windows 10

Anonymous
2019-11-25T23:37:20+00:00

How can I scan in gray scale?

Windows for home | Windows 10 | Devices and drivers

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

5 answers

Sort by: Most helpful
  1. Anonymous
    2019-11-27T16:42:31+00:00

    Nothing else changed with PNG.

    1 person found this answer helpful.
    0 comments No comments
  2. Anonymous
    2019-11-26T22:34:57+00:00

    Thank you for your response. The source choices on my screen are "Flatbed" and "Auto-configured." When choosing "Flatbed," the only additional option to appear is "Resolution." I see no color options.

    1 person found this answer helpful.
    0 comments No comments
  3. Anonymous
    2019-11-26T22:39:45+00:00

    Can you try changing file type to PNG and see if you get the Color mode?

    0 comments No comments
  4. Anonymous
    2019-11-26T22:30:32+00:00

    Hey sorry this didn't resolve it - what can I do to assist? Are those options not available?

    0 comments No comments
  5. Anonymous
    2019-11-25T23:45:51+00:00

    I have attached a document with screenshots; but, here is the lowdown:

    This “Auto-Configured” setting limits what you can do, locking you to “File Type” and “Save File To” options. If you select the “Flatbed” option as your source, or it’s the only source available, you’ll see two additional options appear on the list: “Color Mode” and “Resolution (DPI).”

    With “Color Mode,” you can scan documents in full color, in grayscale, or a stark black and white. Meanwhile, the “Resolution (DPI)” setting allows you to switch from 100 to 300 DPI.

    If you select “Feeder” as your scanning source, two additional options appear. As shown below, you can choose the paper size (A4, Legal, or Letter) and toggle on/off the option to scan both sides of your document.

    With all three sources, the “File Type” setting provides four options: JPEG, PNG, TIFF, and Bitmap. We provide a separate article explaining the benefits of each format. In short, however, the JPEG and TIFF formats typically offer high-quality results, though TIFF files also support transparent backgrounds. PNG files are ideal for posting online, and BMP files are raw, uncompressed images.

    Finally, you’ll see the “Save File To” option. It’s set to “Scans” by default and places your scanned documents in a “Scans” folder located within your “Pictures” folder. The proper path is:

    C:\Users\youraccount\Pictures\Scans

    Click the “Scans” link, and File Explorer appears. Here you can create a new folder or select a current location and click the “Select Folder” button.

    0 comments No comments