Share via

My Windows 10 Computer won't factory reset

Anonymous
2019-11-10T08:59:19+00:00

I have  tried everything to clean sweep my computer but I can not figure it out.

Whenever I try to reset it says undoing changes and then says there was a problem resetting your pc, no changes were made.

If anybody knows how to fix this please respond.

Windows for home | Windows 10 | Windows update

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

3 answers

Sort by: Most helpful
  1. Anonymous
    2019-11-10T09:14:49+00:00

    Hi Tyler

    Since that Windows 10 Reset is not completing, your Windows 10 Recovery image is corrupt, your best and probably only option is to backup your data and clean install Windows 10, which will also repair your Recovery Image . ..

    You can reinstall Windows 10 at any time and it will not cost you anything !

    Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers

    Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10

    hi

    70+ people found this answer helpful.
    0 comments No comments
  2. DaveM121 867.7K Reputation points Independent Advisor
    2019-11-10T09:12:28+00:00

    Hi Tyler

    Since that Windows 10 Reset is not completing, your Windows 10 Recovery image is corrupt, your best and probably only option is to backup your data and clean install Windows 10, which will also repair your Recovery Image . ..

    You can reinstall Windows 10 at any time and it will not cost you anything !

    Since you previously had Windows 10 installed and activated on that PC during the installation process skip the steps which ask for a product key and select the option 'I am Reinstalling Windows 10 on this PC', and activation will not be an issue, your PC will have a digital entitlement stored on the Microsoft Activation Servers

    Make sure you install the same Edition of Windows 10 (Home, Pro . . . etc.) you previously had installed to avoid Activation issues

    Click this link:

    https://www.microsoft.com/en-us/software-downlo...

    to download the Media Creation Tool (Click on Download Tool Now), with that you can download the latest Windows 10 ISO (Select Create Installation Media for Another PC), you can create a bootable USB flash drive (min 8GB) using that tool

    Then, Boot your PC from the Installation Media you just created (change Boot Order in your BIOS) to begin installing Windows 10

    40+ people found this answer helpful.
    0 comments No comments
  3. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more