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Event Code Bluescreen Error Code 133

Anonymous
2019-11-03T16:47:59+00:00

For the last two months to three months when I am running games, my computer keeps randomly restarting. When I look at the reliability report for why, I get the following. My computer has no problems booting up and it is not a boot up problem. It only occurs when the computer has been running video games which is very frustrating to suddenly lose progress. It occurs randomly. Sometimes I can play without a problem. Other times I only last 30 to 45 minutes before it crashes and reboots. 

Problem Event Name: BlueScreen

Code: 133

Parameter 1: 0

Parameter 2: 501

Parameter 3: 500

Parameter 4: fffff80045973358

OS version: 10_0_18362

Service Pack: 0_0

Product: 768_1

OS Version: 10.0.18362.2.0.0.768.101

Locale ID: 1033

Windows for home | Windows 10 | Performance and system failures

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. DaveM121 868.4K Reputation points Independent Advisor
    2019-11-03T16:51:37+00:00

    Hi Gus

    Most likely this is caused by your video card device driver, and possibly you network card device drover, to investigate this further, I need to see if you have any minidump files to analyze . . .

    Open Windows File Explorer

    Navigate to C:\Windows\Minidump

    Copy any minidump files onto your Desktop, then zip those up

    Upload the zip file to the Cloud (OneDrive, DropBox . . . etc.), then choose to share those and get a share link

    Then post the link here to the zip file, so we can take a look for you . . .

    3 people found this answer helpful.
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  2. Anonymous
    2019-11-03T22:14:43+00:00

    I ran it back to the previous one. I will try it tonight and see if it works. 

    Could the fact I am running SLI have anything to do with the crashes?

    2 people found this answer helpful.
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  3. Anonymous
    2019-11-03T21:26:15+00:00

    I will try that however it has been happening for a few months now. I also download the driver direct from Nvidia.

    1 person found this answer helpful.
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  4. DaveM121 868.4K Reputation points Independent Advisor
    2019-11-03T21:18:24+00:00

    Hi Gus

    All your minidump files indicate your Nvidia graphics card device driver is causing your crashes, I am seeing a lot of this today, most likely Windows updates is installing a corrupt version of that driver . . .

    Open Device Manager (accessible by right clicking your Start Button)

    Expand the Display Adapters Section

    Right click your video card and choose Properties

    On the Driver Tab, choose 'Roll back Driver'

    Restart your PC once done . . .

    If that does option is grayed out or not resolve the issue, go to the support page for your device on the manufacturers website, then download and install the video driver they recommend, it may well be an older version to the one you are currently running

    1 person found this answer helpful.
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  5. Anonymous
    2019-11-03T21:14:41+00:00

    1 person found this answer helpful.
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