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Apex legends and creative cloud

Anonymous
2019-12-27T18:14:10+00:00

Hello, I, in general, am a mac user. My mac mini from 2012 got old and slow, and i am into gaming. I got a windows ten pc from best buy, and creative cloud tells me that it cant be opened because some dll file was missing, and i tried to open apex legends, but i got this error saying "The code execution cannot proceed because MSVCP140.dll was not found. Reinstalling the program may fix this problem."

I looked online, i found nothing. Someone please help.

Windows for home | Windows 10 | Devices and drivers

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  1. Anonymous
    2019-12-27T18:23:10+00:00

    Hi there

    My name is Jon and I am an independent technical adviser. Sorry to hear you are experiencing issues and I would really like to help you find a resolution.

    MSVCP140.dll file is a part of the Visual C ++ Redistributable for Visual Studio 2015 and gets installed with Windows, as it is an essential package for certain programs to run.

    1. Try running the system file checker utility

    Press the Windows key to open the Start Menu

    Type command prompt or cmd in the search field

    From the search results list, right-click on Command Prompt

    Select Run as Administrator

    Click on Yes and enter the password if required

    When Command Prompt loads, type sfc /scannow command and press Enter:

    1. Reinstall Microsoft Visual C++

    Type in Control Panel into the taskbar's search box and press Enter

    Go to Programs > Uninstall a program

    Pick the Redistributable you want to remove, right-click on it and select UninstallMSVCP140.dll is missing error - uninstall visual C++ Redistributables

    You can download and install the appropriate file from official Microsoft web page

    Restart your machine and see if the MSVCP140.dll error still persists.

    1. Re-register the MSVCP140.dll file

    To re-register the file manually, perform the following steps:

    Open Command Prompt with admin privileges

    When it opens, type in the following and hit Enter:

    regsvr32 /u MSVCP140.dll

    Now type in the next command and press Enter again:

    regsvr32 MSVCP140.dll

    Hope this helps.

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